Assoc Engineer Mobile Device

Location: Mundelein, Illinois

Remote Type: On-site

Time Type: Full time

Job Description

Job Summary

Job Description

Associate Engineer Mobile Device

Primarily responsible for the design, development, configuration, and maintenance of RF handheld application packages, scripts, and hardware for Medline’s branch site needs. Help ensure maximum availability, reliability, and performance of related systems.

Responsibilities

• Assist in leading multiple nationwide RF handheld projects from concept to realization, involving individuals from multiple departments and disciplines.

• Support compelling, high-quality Android applications on Zebra RF handheld devices.

• Provide RF handheld device and OS support to help resolve end-user device issues

• Provide technical phone and on-site RF handheld support to an end-user community.

• Administer RF handheld devices in the Mobile Device Management (MDM) platform.

• Support end users by resolving trouble tickets logged in the call tracking system by Help Desk personnel.

• Create and execute test plans for RF handheld device deployment profiles/applications.

Education

Typically requires an Associate’s degree in a business or IT-related field or equivalent work experience.

Experience

At least 1 year of RF troubleshooting and configuration experience or demonstrated experience.

Skills

• Basic knowledge and proficiency in configuring and troubleshooting Zebra rugged handheld devices, which include, but are not limited to, the Android TC51, TC52, TC53, TC56, and TC57

• Basic knowledge of configuring and maintaining an MDM platform.

• Basic knowledge of rugged handheld terminal emulation software

• Basic knowledge of Bluetooth technologies.

• Basic knowledge of voice picking and voice-directed applications.

• Basic knowledge of warehouse management systems and workflows

• Work independently on basic-level RF projects, including basic design and troubleshooting

• Willingly improve performance and/or capabilities across all areas of responsibility.

• Utilize the lead/manager as the primary need-identification and planning resource.

• Assist in technical design, implementation, testing, and delivery of branch-related RF handheld items.

• Assist in creating and/or presenting clear and concise written and verbal RF handheld instruction and direction to end-users.

• Assist in the planning of RF handheld device policy configuration and create/deploy such policies.

• Assist in the operational reporting of RF handheld-based metrics per management requirements.

• Participate in cross-team RF handheld device projects, including new application rollouts and application version upgrades.

• Consistently able to interact professionally and work productively with all levels of Medline employees. 

• Follows Medline’s Code of Ethics and other corporate policies. 

• Always maintains a professional demeanor.

• Up to 10% overnight travel may be required.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.