Sr. Observability Engineer SRE

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.

Job Summary:
McKesson Technology (MT) are seeking an experienced Observability Engineer with a strong background in IT Observability. The ideal candidate will have a minimum of 5 years of experience in IT systems monitoring tools and principles. The role involves designing, implementing, and maintaining observability solutions to ensure our IT infrastructure’s and applications’ optimal performance, reliability, and scalability. 

Key Responsibilities:
•    Design and implement observability solutions for IT infrastructure & applications, including monitoring, logging, and tracing systems.
•    Develop and maintain dashboards, alerts, and automated reports to provide insights into system performance and health.
•    Collaborate with MT Teams to integrate observability tools with existing systems and processes.
•    Analyze and troubleshoot performance issues, providing recommendations for improvements.
•    Stay current with emerging trends and technologies in IT observability and make recommendations for their adoption.
•    Conduct regular reviews of system performance metrics to identify areas for improvement.
•    Develop and maintain documentation for observability tools and processes.
•    Provide training and support to team members on observability best practices and tools.
•    Participation in business continuity and disaster recovery planning, testing, and maturity

Required Qualifications:
•    Bachelor’s degree in computer science, Information Technology, or a related field.
•    Minimum of 8 years of experience in IT systems monitoring and observability.
•    Strong knowledge of observability tools such as Dynatrace, Logic Monitor, Thousand Eyes, Grafana, Splunk, AIOps and Log Rocket.
•    Knowledge of scripting languages such as Python, or PowerShell is a plus.
•    Experience with cloud platforms (AWS, Azure, GCP) and their monitoring tools.
•    Solid understanding of networking, server, and application performance metrics.
•    Excellent problem-solving skills and attention to detail.
•    Strong communication and collaboration skills.

Preferred Qualifications:
•   Certification in relevant observability or cloud technologies.
•   Good knowledge of container orchestration tools like Kubernetes and Docker.
•   Knowledge of ITIL or other IT service management frameworks.
•   Knowledge of automation frameworks

•   Knowledge of MELT (Metrics, Events, Logs, and Traces)

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

Join us at McKesson!