McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
The Credit Specialist is part of a team accountable for overseeing and carrying out all Credit, Accounts Receivables and Financial processes for over 14$B of inventory Sales and Retail Banner Services annually while minimizing credit risks and losses. The Credit Specialist is responsible for (a) applying the credit policy, control policies and business practices, (b) Managing with integrity and confidentiality the customer relationship and (c) the effective and timely issue resolution with internal and external stakeholders. The Credit Specialist is accountable for all credit and accounts receivables controls and financial data and ensures customer credit approvals are completed within deadlines. The key responsibilities of the Credit Specialists are to maximize the total value received by the company and ensure the overall compliance and performance of the credit and accounts receivables team.
Specific Responsibilities
- Responsible for the Credit and Accounts Receivables cycle as well as the credit analysis, and monitoring collection and customer related activities while making recommendations for customer compliance issues.
- Responsible to resolve the analysis of account reconciliations, collection as well as associated allowance for doubtful accounts for month-end close and follow-up when required.
- Responsible for Key direct interaction with our customers, including but not limited to discussion on ongoing issues and resolve of: private and personal credit information, account set up, credit limit approvals, collections, disputes, resolution of credit holds, pharmacy transactions such as sales and acquisitions.
- Responsible for the customer new accounts processing. This includes the confirmation of the account opening package completion, ensure compliance with Provincial Laws, liaise with Government authorities to obtain the pharmacist licence, perform legal entity verification, corporate searches and verify legal names and standing, review security documentation, ensure security documentation is duly signed and perfected, request financial statements and other information that may be required.
- Approve credit limits up to $50,000, initiate credit limits over 50,000$ as per the DOA.
- Accountable for direct contact with our customer’s financial partners (Banks) for completing financial agreements and supporting customers in their financing process, support decisions on security priority and subordination requests from the financial institutions and other creditors.
- Accountable for direct contact with Lawyers on settlement of all outstanding debts across McKesson Pharma and Retail Banner Services.
- Review and approve McKesson Virtual team’s deliverables, ensuring they meet requirements: customer accounts reconciliations, deductions, credit and collection timely follow-up, AR cash application, adjustments, corrections, credit balances balance, provisions, etc.
- Resolve all escalated and sensitive customer disputes and discrepancies.
- Act as a key business partner to all McKesson Canada business units and newly integrated businesses, ensure all accounts receivables processes are aligned and optimized.
- Act as Subject matter expert on special projects or programs required for the department (Solution Identification, SAP enhancements, automation, process improvement, matching, SOX, Six Sigma, etc.), including process, policies or technology improvements.
General Responsibilities
- Analyze performance through metrics and weekly calls with virtual team.
- Assess and take appropriate measures to increase team performance and support ongoing development.
- Monitor SLAs and KPI to promptly identify risks and mitigates losses for the company.
Position Requirements
- Bachelor’s degree in finance, Accounting or Administration, combined with minimum 2 years’ experience in Credit or Account Receivables; a credit specialization (FCI or CCP) is considered an asset
- Minimum of 2 years’ experience in Credit or Accounts Receivables, ideally in a global company
- Strong analytical skills and In-depth knowledge of business-related accounts receivables processes and related SAP functions
- Ability to establish clear links between financial results and operational performance indicators.
- Strong work organization skills, combined with ability to manage tight deadlines in a changing environment.
- Able to work in a cross-functional environment with people from different corporate levels.
- Excellent written and spoken communication skills.
- Able to challenge the status quo and influence decision-making.
- Strong computer skills – SAP and MS Office suite (Word, Excel and PowerPoint).
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$59,100 - $98,500McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
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