Technology Project Manager (1-Year Contract)

Company Description

At McDonald's, we are committed to being the best, and that starts with finding the best people. We have built a team of extraordinary people from around the world. We are problem solvers, risk takers, innovators, and thought leaders that take our work seriously, but have fun doing it. We challenge ourselves to get smarter and sharper every day, we value personal and professional growth, and believe in rewarding and celebrating our successes.

Job Description

Position title: Technology Project Manager      
Department: Global Technology
Position band: Supervisory/Consultant (Global Grade 3)
Reports to: Director, Product Strategy & Innovation
Type of position: Full-time, Contract (12 Month Contract)

The Opportunity:
We are looking for a self-starting teammate to be a part of the Global Technology Canada PMO team. This position entails combining Project Management practices with waterfall, agile, and change management best practices to ensure effective and efficient planning, execution and deployment of technology solutions to our Restaurant, Customer and Corporate systems. 

The Technology Project Manager role is a cross functional position responsible for overseeing technology solutions from the Requirements gathering phase through Production deployment. This individual will have the responsibility of supervising and facilitating project stakeholder groups in a matrix environment, to enable them to achieve common project goals to enable the business and its priorities.

Who You Are:
You have strong technical, organizational and planning skills to build relationships with key stakeholders to ensure project success and management of expectations. You are a change agent that loves to learn, are resourceful and takes initiative to get things done.  You have experience coordinating multiple projects, have an eye for detail and can effectively communicate and collaborate between internal and external teams, fostering a positive and productive working environment. You have an entrepreneurial spirit with a passion to optimize the way a team works together to organize and deliver meaningful technology solutions to for the business.

You have experience pulling together complex and sophisticated project plans and are able to effectively set expectations with stakeholders with various backgrounds. You are a quick learner and able to take technical subject matters and terminology and turn them into meaningful project plans.

Job Responsibilities:
In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

• Organize and form a team, leading them through discovery efforts to defining detailed scope statements for projects.
• Develop and manage end-to-end detailed project plans, ensuring projects are delivered on time, within scope, and within budget.
• Define project scopes, objectives, and deliverables while involving all relevant stakeholders and ensuring technical feasibility.
• Proactively coordinate cross-functional teams, develop, direct and monitor the progress on a project by managing the plan and resources.
• Establish relationships across organization, specifically with McDonalds Product Managers, development teams, and Technical SMEs.
• Maintain consistent communication with stakeholders about project status, risks, and changes.
• Develop and maintain relationships with vendors, ensuring timely and cost-effective project deliverables.
• Identify potential risks, develop mitigation strategies, and implement contingency plans.
• Leverage project management best practices to implement tools/templates/techniques necessary for consistency in the delivery of project deliverables.
• Build and leverage strong business relationships with project sponsor and subject matter expertise in the business domain they are operating in and the systems/solutions they are supporting.
• Work with the project team to determine functional requirements.
• Identify and supervise critical path activities and solve problems or raise them to immediate supervisor as needed.
• Ensure proper governance is in place throughout all phases of the project management lifecycle to best meet project objectives.
• Communicate a clear vision of the project objectives and motivate the team to achieve them

Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field.
• Minimum of 8+ years experience in IT project management
• PMP certification an asset or formal Project Management Training;
• Passion for technology with strong technical acumen 
• Strong analytical, organizational and multi-tasking skills;
• Strong communication and inter-personal skills; ability to provide updates to senior leadership levels; adept at building relationships with internal teams and external partners;
• Demonstrated ability to lead and to be a self-starter with minimal guidance/oversight required.
• Proficiency in project management software tools, techniques, and methods.
• Ability to manage multiple projects concurrently.
• You have experience managing complex technical projects in a matrix environment and completed projects through full Software Delivery Life Cycle (SDLC), Requirements and Design, Quality Assurance and Implementation and Release Management.
• Experience leading IT Projects focused on hardware solutions, infrastructure & networking, software implementation.
• Ability to effectively synthesize information.
• Willing to have the ‘tough discussions’ and in challenging situations, is tireless, strong willed, persistent, tenacious and determined.
• Strong time management skills with the ability to prioritize personal and project work according to benefit, goals and objectives
• Adapts quickly to new or changing conditions.

Additional Information

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.