Sr. Director, Edge Platform Delivery

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

We are seeking an experienced Senior Director of Edge Solution Delivery to be responsible for the technical strategy and execution of Edge platform programs. The role will drive the integration of Edge computing solutions into McDonald's technology ecosystem, ensuring high performance, low-latency analytics, and platform optimizations, powered by Google Cloud infrastructure. This position demands leadership to lead multi-functional technical teams and ensures alignment with McDonald’s Enterprise Architecture (EA) standards. This role is also expected to bring thought leadership and industry standard processes to McDonalds and provide recommendations for future enhancements and overall strategy for restaurant platform and operations. The Sr. Director will bring thought leadership and apply industry standard methodologies to advance transformation efforts within McDonald's restaurants in conjunction with

Accountabilities and Responsibilities:

Technical Strategy Development:

• Lead the design and execution of the technical vision and roadmap for the Edge platform, ensuring alignment with broader interpersonal goals, including integration with adjacent engineering initiatives. Collaborate with Google and internal partners to lead all aspects of performance metrics and performance measurements for Edge platform operations, optimization, and performance.

Edge Platform Oversight:

• Own the ongoing operation and continuous enhancement of the Edge platform, ensuring the underlying architecture, Operations, and tools are robust and scalable. Lead the technical governance, policy creation, and compliance measures for the Edge ecosystem.

Enterprise Architecture (EA) Alignment:

• Supervise and evaluate the integration of Edge solutions within McDonald's broader EA framework, ensuring compliance with established principles, patterns, and practices. Guide the team in the adoption of modern architectural paradigms and technologies.

Security & Compliance:

• Ensure the Edge platform’s compliance with enterprise security protocols, privacy regulations, and industry standards. In conjunction with Implement robust risk management processes, security assessments, and periodic audits to mitigate vulnerabilities and maintain platform integrity.

Team Leadership & Development:

• Lead and mentor a team of highly skilled leaders and professionals by fostering a culture of inclusion, excellence, innovation, and continuous improvement. Also ensures the team remains inspired and motivated and aligned with interpersonal goals through mentoring, coaching and providing career development opportunities.

Project & Delivery Management:

• Oversee the delivery of Edge platform releases, including segment & market lab deployment in conjunction with Market teams. Ensure all technical work meets the established scope, budget, and timeline constraints. Handle, risk mitigation, and issue resolution during project execution.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $222,650- $289,440 per year 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

• 15 + years of proven experience in technology, with a focus on infrastructure, engineering, data, cloud and digital solutions in a large multinational organization.
• Experience influencing, inspiring, and leading high-performing, diverse leaders and teams of employee and external supplier teams across multiple geographies.
• Consistent track record of developing and implementing successful technical and engineering platform strategies on Google Cloud Platform.
• Experience driving co-innovation and product definition in conjunction with cloud hyperscalers.
• Sophisticated technical degree or certifications (e.g., PMO, Agile, Scrum, etc.) would be a plus.
• Bachelor’s degree or commensurate experience in technology transformation, systems administration, digital technology, engineering, computer science, or other related fields.

Desired skills

• Experience with the McDonald’s business model, including knowledge of our markets, strategic priorities, and franchisee engagement models.
• Capability to drive innovative solutions including Self-healing infrastructure and integrating DevOps capabilities across public and distributed cloud ecosystems.
• Able to prepare and present accurate and timely information to senior leadership regarding technical capabilities and maturity, up to and including the McDonald’s Senior Leadership Team.
• Experience deploying Edge Computing Frameworks: Understanding of edge computing architectures, where data processing and analysis occur closer to the data source rather than in a central cloud, and how GDC enables edge processing.
• Experience with Kubernetes, container orchestration, and containerized applications in the edge environment, including handling workloads across edge devices and the cloud.
• Familiarity with GCP networking services such as VPC, Cloud Load Balancing, Cloud DNS, Cloud CDN, and their configurations for both on-prem and cloud integration.
• Strong experience being responsible for Infrastructure Automation & Management including:
  • Infrastructure as Code (IaC): Proficiency in using tools like Terraform, Google Cloud Deployment Manager, or Ansible to automate the deployment of infrastructure resources both on-premises and in the cloud.
• Configuration Management: Experience with configuration management tools such as Puppet, Chef, or Ansible to ensure proper configuration of both cloud and on-prem infrastructure.
• CI/CD Pipelines: Knowledge of CI/CD processes and tools such as Jenkins, Google Cloud Build, or GitLab to automate deployments and integrate infrastructure updates across both environments.
• Expertise in Google Kubernetes Engine (GKE) for leading containerized applications and services across both on-prem and cloud environments.
• Solid understanding on standard processes handling multi-cluster environments and orchestrating workloads across GKE clusters and on-premises Kubernetes clusters, enabling consistent deployment and scaling of applications.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.