RMHC- Research Projects Manager

Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Job Description

Ronald McDonald House Charities® (RMHC®), is a non-profit, 501(c)(3) corporation that cares for families when they have children who are ill or injured. Through a global network of over 255 Chapters in 62 countries and regions, RMHC provides essential services that remove barriers, strengthen families, and promote healing when children need healthcare. RMHC programs and services help families have what they need to ensure the best health outcomes for their children. For more information, visit RMHC.org.

Position Purpose

RMHC uses its evidence base to quantifying System impact, focus growth plans, continue to advance understanding of family needs and experiences and facilitate alignment of programming to unmet needs. This role supports critical RMHC strategic priorities by managing RMHC collaboration with researchers and healthcare partners to gain deeper understanding of the social determinants of health on families using RMHC programs and helping to assess and evaluate the impact of RMHC programs on patient outcomes, caregivers, and the healthcare system. This role will also help to influence the expansion and adoption of family-centered care practices within national and local health systems and increase engagement of pediatric healthcare providers by supporting RMHC Chapter activities in family-centered care.

Principle Accountabilities

Reporting to the RMHC Director of Research & Insights, the RMHC Research Projects Manager is responsible for the day-to-day management of RMHC Global research initiatives and resources on family-centered care (FCC). This role will also lend project management support to System data collection for annual and ad-hoc survey needs.

RMHC Research Management

• Work closely with the RMHC Director of Research & Insights to manage RMHC research projects from start to finish: e.g. study design, System requirements and engagement processes, project deliverables, project meetings, reporting, and budget.
• Create and maintain a calendar of all RMHC research operations to assure timely completion and communication of projects: e.g., budget timeline, reporting due dates, Global team meetings, learning opportunities, research releases, and external comms.
• Work with the RMHC Learning & Development team to build an evidence-informed culture by translating research findings into practice through webinars and online trainings for RMHC staff.
• Preserve and enhance institutional knowledge by maintaining and disseminating research studies and related materials through the RMHC Resource Library, Flash Facts, and other internal channels.
• Work closely with the RMHC Director of Research & Insights and COO to plan and coordinate meetings with the RMHC Research and Data Advisory Council and ad hoc meetings hosted by the RMHC Global team.
• Liaise with RMHC research partners, RMHC Research and Data Advisory Council members, and internal collaborators on research project opportunities, updates, and translation of findings.
• Collaborate with the RMHC Development and grant making teams on proposal development, grants, and other donor and fundraising requests.

Family-Centered Care (FCC) Knowledge Management

• Oversee knowledge management and translation of RMHC evidence on family-centered care to enable understanding of RMHC theory of change and how to applies in practice.
• Support local implementation of RMHC Global FCC research and survey tools.
• Post FCC-related resources to the Resource Library and coordinate their dissemination via appropriate internal channels in collaboration with the RMHC Internal & System Communications and Learning & Development teams.
• Work with RMHC Field Operations to provide guidance and track local Chapter FCC activities.

System Data Collection

• Oversee the project management of the RMHC Annual Information & Outcomes Report (AIOR) in close collaboration with the RMHC Data Analyst and RMHC Technology team, including annual report and query updates, project timeline, translation of related materials, and dissemination.
• Work closely with the RMHC Director of Research & Insights and RMHC Data Analyst to ensure adequate data capture of System metrics.
• Conduct RADAR queries to inform RMHC strategic activities and metrics.
• Support development of ad hoc System survey needs in collaboration with RMHC Data Analyst and other functional teams; provide consultation and advice to Chapters as needed.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $112,860 - $143,900 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Qualifications

Skills, Experience and Competencies

• 5+ years of project management experience with multi-site research or evaluation projects in public health and/or social services. Experience working with nonprofit sector and/or academic or clinical research institutions preferred.
• Strong understanding of data collection and evaluation methods; experience using large scale survey tools (e.g. Qualtrics) preferred.
• Experience synthesizing research and literature and offering key insights, organizing and translating data.
• Analytical approach to outcomes identification, measurement, and evaluation.
• Critical thinker with exceptional writing skills; data visualization experience a plus.
• Organized with strong project management skills, high level of accuracy and attention to detail.
• Demonstrated experience communicating and working across teams in a matrixed environment. Must be able to present, discuss and translate complex data or technical information in a way that supports the understanding and needs of different types of audiences.
• Bachelor’s degree in related field required. Research and evaluation experience in public health and non-profit settings can serve as a proxy for education.

Additional Information

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.