Analytics and Enablement Specialist

Location: Menara Maxis

Time Type: Full time

Job Description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

Xi Performance Analytics & Insights

• Own overall Xi performance tracking across segments and regions.
• Analyse performance against AOP targets, identifying trends, gaps, and root causes.
• Provide clear, actionable insights and recommendations to Xi leadership to support decision-making.

Segment & Regional Performance Analysis

• Monitor and compare performance by segment and region.
• Highlight areas of strength, underperformance, and improvement opportunities.
• Support data-driven performance discussions with segment and regional stakeholders.

Productivity Tracking & Optimisation

• Define and maintain standard productivity metrics.
• Track productivity by segment, region, and ERT.
• Identify best practices, performance outliers, and optimisation opportunities to improve deployment and execution effectiveness.

Gap Analysis & Continuous Improvement

• Conduct post-execution reviews to identify execution gaps.
• Classify gaps across process, system, capability, and GTM readiness.
• Recommend improvement actions and track progress to closure to prevent repeat issues.

Sales Enablement – Systems & Process Enhancement

• Identify system and process pain points impacting sales and execution.
• Work closely with operations, systems, and enablement teams to simplify workflows, improve tools, and reduce manual work.
• Ensure enhancements drive effective execution and measurable productivity improvements.

Governance & Reporting

• Maintain a single source of truth for Xi performance reporting.
• Support regular business reviews and performance cadence.
• Ensure reporting accuracy, consistency, and timeliness.

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.