Responsibilities:
- Build custom software solutions using primarily Go and SQL, such as Mattermost plugins, for top customers
- Drive complex, non-standard deployments to a healthy state
- Provide deployment and upgrade guidance, utilizing high scale documentation, health checks, load test deployment tooling & reference architectures
- Continuously identify opportunities to improve deployment processes and refine best practices
- Collaborate with other engineering and product teams to share knowledge, learnings
- Assist Customer Success and Support teams with troubleshooting and incident response
Requirements:
- Proficiency designing and developing software, using Go, SQL, and Typescript/React.
- Excellent communication and problem-solving skills, with the ability to effectively collaborate with customers and internal teams
- Familiarity with database performance analysis
- Understanding of the challenges deploying high availability installations of enterprise software supporting large numbers of users
- Deep understanding of infrastructure and networking concepts, with the ability to design and trouble-shoot complex deployments
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