Engineering manager ITSM
Department: Engineering
Employment Type: Permanent employee
Schedule: Full-time
Seniority: Experienced
Location: Bucharest, Remote (Romania)
Position Overview• Build and lead a team of mission-driven engineers, providing technical mentoring and coaching while fostering a culture of innovation, collaboration, and continuous improvement.
• Collaborate with product managers, design, delivery, and senior leaders to develop vision and strategy for products, leading the execution and delivery of those solutions.
• Drive self-organized and autonomous engineering teams across multiple product squads, empowering engineers to explore new possibilities and find the best solutions following Agile/Scrum best practices.
• Set clear objectives for direct reports, compare deliverables against objectives, and conduct timely performance reviews.
• Implement the latest practices and standards within engineering, including organizational design, process, workflow, training, and adoption.
• Proactively review and integrate best practices with cutting-edge Agentic AI tools into software development lifecycle.MUST HAVES
• Bachelor’s or Master’s Degree in an applicable field, such as Computer Science, Software Engineering, or a related discipline.
• 5+ years of professional experience in software development, with proven leadership experience.
• Strong interpersonal skills to lead, mentor, and coach engineers, including the ability to provide constructive feedback.
• Effective cross-functional communication and ability to influence and collaborate across teams and organizational boundaries.
• Exceptional problem-solving abilities and ability to make quick decisions.
• Understanding of building cloud-native applications and PaaS (preferably Microsoft Azure).
• Familiarity with Agile/Scrum methodologies and best practices.
NICE TO HAVE
• Experience working in teams with established DevOps culture.
• Experience with enterprise software development and IT Service Management (ITSM) platforms.
• Familiarity with .NET ecosystem, MSSQL, and modern JavaScript/TypeScript frameworks.
• Experience with CI/CD pipelines and containerization technologies.
• Practical experience with agentic AI tools like Claude Code, Google Gemini CLI, or OpenAI Codex.• At Matrix42, you'll lead engineering teams within cross-functional product squads that tackle complex challenges for our customers and business — building solutions that make a real difference in how organizations manage their digital workspaces.
• We actively invest in engineering productivity by embracing agentic AI tools as a core part of our development workflow. As an Engineering Manager, you'll drive the strategic adoption of tools like GitHub Copilot and Claude Code across your teams, fostering a culture where innovation and AI-powered development become force multipliers.
• If you are passionate about building high-performing engineering teams, developing talent, and creating an environment where strategic leadership meets modern engineering practices, this role provides an exciting opportunity for impact and growth.
We could start by mentioning the fundamentals – 30 vacation days, flexible self-managed working hours, and a hybrid setup that supports remote work. But what truly sets this role apart is the opportunity to be part of a distinct European growth journey – shaping the European choice in Service Management that is a trusted and loved player in the market, while contributing to a company that is scaling with clear purpose, ambition, and customer focus.
Here’s what makes working with us in Bucharest extra special:- Work from (almost) anywhere – Want to change your scenery? Go on a workation and take your job with you.
- Time for growth – A career framework to support your professional and personal growth with up to 6 extra days off per year for your development.
- Extra sick days, no questions asked – Get 2 paid sick days per year, no doctor’s note needed.
- Private medical care – Covered through Regina Maria, because your health matters.
- Pick your perk – Choose what works for you via the Benefit Online platform: private pension, meal tickets, travel vouchers, courses, gifts - you name it.
- Work-from-home allowance – Whether you're at your desk or at home, we've got you covered. The allowance adjusts based on your time in the office.
And that’s just the beginning. Ask us what else is waiting for you!
Send us your application, in English including your salary requirements and earliest possible starting date, directly through our online portal via the "Apply for this job" button. If you have any questions, please do not hesitate to contact Diane Djongoue.
We ask for your understanding that MATRIX42 can only accept applications online via the applicant portal in connection with our applicant management system due to the currently valid EU data protection regulations.
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