Senior Software Development Engineer.
Location: Riyadh, Riyadh Province, Saudi Arabia
Department: Executive Sector
Workplace: on_site
Employment Type: full
Description
Senior Software Development Engineer/Application Support:
- Applications ProductionĀ environment management with knowledge on Windows OSĀ and Linux OSĀ Servers management.
- Follow policies and proceduresĀ on Change Management and IT Governance standards.
- CybersecurityĀ Reports review and validation and closing vulnerabilities and provide closure report with evidence.
- Development knowledge:Ā experienced on development outcomes including compiled files and configurations files of web applications and web servers' management.
- Troubleshooting live applications in Collaboration with Infrastructure teamsĀ (Systems, Networks, and IT Security) and provide RCA report.
- Level 3 Support:Ā Provide advanced technical support and troubleshooting for complex application issues.
- Incident Management:Ā Investigate, diagnose, and resolve application incidents, including software errors, performance issues, and system outages.
- Problem Management:Ā Analyze recurring incidents, identify root causes, and implement preventative measures.
- Application Monitoring:Ā Monitor application performance, identify potential issues proactively, and take corrective actions.
- User Support:Ā Assist users with application-related questions, provide guidance on best practices, and conduct training sessions as needed.
- Application Upgrades & Deployments:Ā Participate in the planning, testing, and deployment of application upgrades and patches.
- Documentation:Ā Maintain accurate and up-to-date documentation on application configurations, troubleshooting procedures, and knowledge base articles.
- Vendor Management:Ā Coordinate with software vendors for technical support, bug fixes, and resolution of critical issues.
- Project Involvement:Ā Contribute to IT projects related to application implementation, integration, and enhancement.
- Continuous Improvement:Ā Stay current with the latest technologies and best practices in application support.
- DevSecOps:Ā regular activities on development lifecycle and manage pipelines, configurations, and maintenance.
Requirements
Saudi Only
4 - 8 years of experience
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