Director, Product Management, Customer Acquisition and Engagement

Location: Shanghai, China

Time Type: Full time

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management, Customer Acquisition and Engagement

Overview

• Mastercard Loyalty Solution is a leading provider of loyalty and rewards services to financial institutions across the Asia Pacific region. Previously known as Pinpoint, with the Headquarters in Sydney, is Australia’s leading rewards program manager, and as officially acquired by Mastercard Group and rebranded to Mastercard Loyalty Solutions, we are equipped with stronger penetration into the industry of financial institutions and a growing footprint across the region into key markets such as China, Hong Kong, India, Taiwan and Japan.


Role
• Develop and manage the rewards platform product for local issuers
• Work with global rewards product team on product design, development and implementation through global rewards platform
• Become the expert on best practice loyalty and continue to seek out new methods, business models, marketing tactics and technologies to keep at the forefront of the industry.
• Make continual recommendations to the business model, ensuring it is relevant and responsive to the Greater China marketplace.
• Achievement of budget & program KPI’s/ goals including driving sales and managing margins.

All About You

• Bachelor’s degree or above
• Extensive experience in rewards/payment industry
• Good communication skills
• High energy level and goal oriented
• Proven project management skills and attention to detail

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.