Senior BizOps Engineer

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior BizOps Engineer

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

To support our continued growth, we are looking for a Senior BizOps Engineer in Mastercard Setting Program in Pune location.

Role & Responsibilities:
- Must have knowledge of supporting java-based applications running on PCF, AWS, or any similar cloud platform.
- Responsible for monitoring and vulnerability management (viz. Patching, CERT renewals, Security etc.) for all our application servers.
- Responsible for change/release management, creating deployment strategy for new services and performing code deployments as per release cadence.
- Responsible for incident & problem management, tracking RCA for critical issues and driving them to closure.
- Should have deployment expertise using CI/CD pipelines and configuration management expertise using Chef etc.
- Must have exposure to monitoring tools (like Splunk & Dynatrace.).
- Must have strong SQL knowledge and with exposure working on Oracle or Postgres Database.
- Good to have some knowledge of supporting applications using any messaging platform (Axon, Broker, Kafka etc.)
- Fast Troubleshooting skills needed.
- Strong ITSM knowledge is preferred.
- Excellent communication and stakeholder management skills is preferred.
- Should be a fast learner and motivated with the ability to work independently.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.