Senior Analyst, Analytics & Metrics

Location: Pune, India

Time Type: Full time

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Analyst, Analytics & Metrics

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Global Business Solutions Center team is looking for a Senior Analyst, Analytics & Metrics to partner with the Mastercard Send team in building data-driven insights, reports, and dashboards that support commercialization and product strategy. This role is highly hands-on and will require not just reporting, but also designing, automating, and governing the reporting process across multiple complex data sources.

The ideal candidate is an analytical problem-solver with strong business acumen, technical depth in data automation, and the ability to translate complex data into actionable insights for internal and external stakeholders.

Role
In this position, you will:

• Partner with global & regional teams to design, develop, and maintain reports, dashboards, and metrics to support Mastercard Send’s enablement and commercialization.
• Work across multiple data sources (databases, offline files, extracts, Excel, PDFs, etc.), ensuring data is cleaned, validated, and accurate before reporting.
• Identify opportunities for automation (SQL, Python, Alteryx, etc.) to streamline recurring reporting tasks and reduce manual intervention.
• Architect reporting frameworks where no set pattern exists—understanding the business need, designing the report/process from scratch, and implementing it.
• Develop and maintain dashboards (Power BI, Tableau, or similar tools) to provide visibility on Send’s market reach and use cases.
• Document reporting processes, build user guides, and ensure governance/consistency of reporting outputs.
• Provide fact-based insights that drive discussions with internal stakeholders and customers.
• Track, measure, and communicate progress against agreed metrics and KPIs.

All About You

The ideal candidate for this position should:
• Strong business understanding with ability to translate requirements into reports and insights.
• Advanced Excel skills; proven ability in data modeling, cleansing, and validation.
• Hands-on experience with SQL, Python, or Alteryx for automation of data pipelines and reports.
• Experience in data visualization tools such as Tableau or Power BI.
• Strong problem-solving skills with an eye for detail and data integrity.
• Ability to work with complex, fragmented data sources and stitch together meaningful outputs.
• Excellent communication and presentation skills to share insights with stakeholders.
• Payments/Financial Institution domain knowledge is a plus.

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.