Principal Software Engineering

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Principal Software Engineering

About Ethoca:
At Ethoca, you can join a team of top business and technology innovators who are transforming the industry. We are changing the payments landscape and reinventing the way global merchants and issuers combat fraud and reduce costs. Our services allow customers to focus on what really matters - increasing sales and creating a great customer experience. Our relentless customer focus is what makes us an award-winning company.

We believe that when people come together, it unlocks potential. Our collaborative environment enables our teams to deliver and develop solutions that provide safety, security, and convenience for our customers.

Ethoca is a place where risk-takers thrive, change-makers excel, and innovators shape a better tomorrow. Innovation requires taking thoughtful risks and moving with speed and agility, so that’s what we do. We invite our employees to bring their hearts, minds, and whole selves to work daily to push boundaries and dream up new possibilities. Let’s create new opportunities together.


Position: Principal Software Engineer

We are looking for a Principal Software Engineer to join our team at Ethoca. In this role, you will lead Multiple Innovation, Integration, and Development projects, exploring technology and Data solutions within our technology landscape. Our solution provides data analytics, visualization & data marketplace capabilities while leveraging cloud-based user interface, micro-services, visualization capabilities, Java, Design Patterns, and SaaS integrations like Azure AD, Lens, Terraform, File Transfer, Splunk, Dynatrace, SFTP, Cassandra & Snowflake, and Shared Services.

This senior role is visible and critical as part of a high-performing team, and it will appeal to you if you have an effective combination of domain knowledge, relevant experience, and the ability to execute on the details. If you are passionate about leading innovative projects and have a strong background in software engineering, we'd love to hear from you.


Key Responsibilities:
- Lead the development and implementation of major cross-department initiatives with long-term business implications, working closely with business and technical partners to identify opportunities and quantify costs, benefits, and risks.
- Coach and lead a diverse engineering team, overseeing planning and execution of goals and objectives.
- Foster an environment of innovation and creativity, challenging the status quo to drive continuous improvement.
- Provide strategic leadership for specific applications and systems, as well as software development methodologies.
- Develop business cases and conduct scenario planning to support effective decision-making for new initiatives.
- Drive architectural design and development of applications, services and user interfaces, while maintaining and scaling existing applications.
- Collaborate with multiple scrum/delivery teams to enhance work processes and mitigate risks.
- Take a hands-on approach to architecture and code development, ensuring the creation of high-quality, modular and secure code.
- Design technology roadmaps to optimize services and functions, with a focus on performance, security and cost efficiency.
- Proactively identify and solve potential problems before they occur and plan deployments, migrations and upgrades to minimize service impacts.
- Optimize performance across all physical and logical dimensions and provide support to architects and engineers in designing effective, agile applications.
- Contribute to the design of highly scalable, fault-tolerant and performant systems in the cloud.
- Build strong relationships and collaborate with cross-functional teams to ensure project implementations and technical deliveries align with best practices and business needs.
- Stay updated with new technologies and provide technical guidance to project teams.
- Evaluate emerging technologies through Proof of Concepts and assist with project scoping, sizing, prioritizing, planning, and estimation.
- Mitigate business risks associated with solution architecture and technical designs, and thrive in a collaborative and agile environment.
- Keep up to date with new technologies through self-study, blogs, meetups and conferences.
- Offer technical guidance and support to project teams and analyze ITSM activities of the platform to provide feedback on operational gaps.
- Support services before they go live through system design consulting, capacity planning and launch reviews and maintain services once live by measuring and monitoring availability, latency and overall system health.
- Scale systems sustainably through automation and advocate for changes that improve reliability and velocity.
- Practice sustainable incident response and conduct blameless postmortems, taking a holistic approach to problem-solving during production events.
- Explain technical issues and solution strategies to stakeholders, ensure timely accomplishment of technical designs and delivery milestones and liaise with stakeholders to understand business needs.
- Find resilient and reliable solutions to integration challenges with vendors and/or acquired entities, meeting high security and quality standards.
- Demonstrate strong written and verbal communication skills, as well as collaboration skills across disparate technology vendors and business units.
- Set priorities, objectives, and drive deliverables within global technology domains and sub-domains and engage with the broader technical community to anticipate developments in innovation and evaluate new solutions for future business platform system requirements.

All about you Or qualification.

Minimum Bachelor's degree in Information Technology, Computer Science, or extensive work experience.
12+ Years of Hands-on Software development experience. 6 + years in Software and microservices architecture. Familiar with DevOps and IT Operations best practices.
Current understanding of best practices regarding application & system security
Success with executing Proof of Concept plans
Have strong data analytics knowledge, experience with ETL, Data Modelling & Pattern analysis using ML.
Extensive experience with databases: Relational & NoSQL
Success with producing high quality project design deliverables and documentation
Deep domain knowledge of Java 8 (or later). Spring Boot knowledge is required.
Extensive experience with User interface development framework (Angular preferred)
Thorough and extensive knowledge and understanding of Software Engineering Concepts and Methodologies is required.
Willing to learn new technology stack and available to support customer & production environments for issue mitigation.
Need to work with global team and available in different time zones (US, Canada, Dublin, India).
Understanding of loosely coupled and stateless systems
Demonstrated track record with highly scalable, distributed systems
Familiarity with performance tuning, designing for failure & automation
Positive outlook in meeting challenges and working to a high level
Excellent written and spoken communication

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.