Platform Engineer II

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Platform Engineer II

Who is Mastercard?

Mastercard is a global technology company in the payments sector. We power payments and provide products and services for individuals and industries all around the world. Our people, technology, data and brand provide the capabilities that drive our success. We believe in connecting people to priceless possibilities.

As a company, we know that our success is driven by the skills, experience, integrity and mindset of the talent we hire. By building an inclusive, world-class culture, our employees have once-in-a-career opportunities to be a part of teams that have a greater impact on our community and our world. We invite you to join our team to find out how you too can start something priceless.

Overview:

The Operations Network Engineering team is looking for a Linux Systems Administrator, Platform Support to provide support of technical hardware and software expertise in support of MasterCard Linux Operating systems and platforms. This is a senior level IT support position, with the expectation that the candidate has the basic Linux skills and is also willing to learn fast. Assist senior Linux administrators & Consultants with day-to-day IT support functions and maintenance activities.

Role:

• Support and maintain operating system(s), such as Oracle Enterprise Linux along with KVM virtualization to service customers.
• Experience with configuration management and infrastructure-as-code, using technologies such as Chef, Ansible, Python
• Keep informed of the latest developments in computer software and hardware technology and continue learn new technologies and offerings from vendors and solution partners.
• Strong problem-solving and communication skills, and independent drive to create written documentation, requirements, and technical diagrams
• Complete status reports, implementations, troubleshooting of systems
• Use configuration management and infrastructure automation for repeatable tasks
• Design and implementation of OS build processes and automation providing the right level of control and validation
• Assist users with Operating Systems or hardware problems.
• Adhere to strict Change control Management
• Support or lead minor departmental projects.


All About You:

Education:
• Bachelor’s or relevant associate degree with emphasis on information technologies or the equivalent job-related experience.

Knowledge / Experience:
• Experience in systems administration
• Knowledge of operating systems, infrastructure software, communications, computer hardware and peripherals.
• Good knowledge and understanding of computer technology, incident management and problem resolution procedures is preferred.
• An understanding of project management principles is preferred.

Skills/ Abilities:
• Professionalism skills and good work ethics are required.
• Customer support and good communications skills are preferred.
• Ability to follow documented processes and procedures

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.