Platform Engineer II

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Platform Engineer II

Overview:

The North American Operations and Technology team is looking for a Linux Systems Administrator, Platform Support to provide support of technical hardware and software expertise in support of MasterCard Linux Operating systems and platforms. This is a mid-level IT support position, with the expectation that the candidate has the basic Linux skills and is also willing to learn fast. Assist senior Linux administrators & Consultants with day-to-day IT support functions and maintenance activities.

Role:

• Support and maintain operating system(s), such as Oracle Linux along with VMware to service customers.
• Complete status reports, implementations, troubleshooting of systems
• Use configuration management and infrastructure automation for repeatable tasks
• Design and implementation of OS build processes and automation providing the right level of control and validation
• Assist users with Operating Systems or hardware problems.


All About You:

Education:
• Bachelor’s or relevant associate degree with emphasis on information technologies or the equivalent job-related experience.

Knowledge / Experience:
• 2+ year of experience in systems administration
• Knowledge of operating systems, infrastructure software, communications, computer hardware and peripherals.
• Good knowledge and understanding of computer technology, incident management and problem resolution procedures is preferred.
• An understanding of project management principles is preferred.

Skills/ Abilities:
• Professionalism skills and good work ethics are required.
• Customer support and good communications skills are preferred.
• Ability to follow documented processes and procedures

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.