Platform Engineer II

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Platform Engineer II

Overview

Mastercard operates the world's fastest payments processing network, connecting consumers, financial institutions, merchants, governments and businesses. All this is made possible by an underlying access network that is intelligent, highly scalable, and has an expansive reach, providing fast, reliable, and secure connectivity across the globe. The network program ensures that the connectivity that interconnects our customers sites, corporate offices and data centers are architected, engineered and operated effectively to deliver on business outcomes and provides Mastercard a competitive edge.

Role Responsibilities:
- Configures, tests, and deploys physical and virtual network equipment at our on-prem datacenters and in Azure.
- Resolves hardware and connectivity problems as they arise, escalating issues within the team when appropriate.
- Performs on-site engineering for escalated issues and installation/support of network equipment.
- Interacts with ISPs to resolve issues and install new circuits.
- May manage small initiatives and assist with planning of larger projects.
- Coordinates with other teams to execute and support change/maintenance windows for infrastructure systems.
- Participates in the change management process: creating, reviewing, implementing, and validating changes.
- Monitors and manages network infrastructure to ensure security, availability, recoverability, performance, and supportability.
- Performs routine software upgrades on network infrastructure to patch vulnerabilities.
- Opens support tickets with vendors when needed to resolve hardware/software issues.
- Stays current with new technologies, evaluating and recommending new technical solutions that support business needs.
- Responds to alerts overnight/weekends as part of on-call rotation.

Qualifications:
- Strong experience configuring/managing/troubleshooting firewalls from at least one of the following vendors: Check Point, Arista Networks, Cisco (ASA/AnyConnect/SDWAN), or Palo Alto (PanOS /Panorama/Prisma/ GlobalProtect).
- Experience configuring/updating/implementing routine changes on Cisco switches (Nexus and Catalyst) and routers (ISR).
- Experience troubleshooting networking issues for systems running Windows, Linux, VMWare, or Kubernetes/Docker.
- Familiarity with scripting tools such as git, Terraform, PowerShell, Python, Ansible.
- Experience in Azure, including NSGs, load balancers, and UDRs
- Experience using packet captures, logs, and enterprise SIEM monitoring tools such as Splunk, Azure Log Analytics Workspaces / Sentinel, NetScout (Infinistream/nGeniusOne), Infoblox NetMRI , Paessler PRTG Network Monitor, Plixer Scrutinizer, Wireshark.
- Experience with configuring/troubleshooting Cisco Routers & SD-WAN.
- Strong verbal and written communications skills.
- Demonstrated listening skills and the ability to work effectively as a team member.
- Enthusiasm for learning how systems work and investigating technical solutions to problems.
- Proven the ability self-manage incoming workflow and prioritize competing tasks.

Preferred qualifications (not required):
- Vendor certification in Cisco CCNA, CCNP, Check Point CCSA, CCSE, Palo Alto PCCET/PCNSA, Azure Network Engineer Associate.
- Experience configuring or troubleshooting: Dell EMC chassis servers with modular networking, F5 load balancers / web application firewalls, Netscaler / Citrix hardware and networking.

Location Requirements: This is a hybrid position based in Mastercard's Arlington, Virginia location.

This position is not eligible for Mastercard’s work authorization sponsorship. As such, candidates must be eligible to work in the United States, now as well as in the future, without employer sponsorship.


#LI-TE1

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Arlington, Virginia: $86,000 - $144,000 USD