Manager, Solution Engineering – Mastercard Payment Gateway Services (MPGS)

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Manager, Solution Engineering – Mastercard Payment Gateway Services (MPGS)

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Job Title

Manager, Solution Engineering – Mastercard Payment Gateway Services (MPGS)

At Mastercard Payment Gateway Services we aim to touch as many transactions on any rails, while adding and distributing as many Mastercard value added services as possible along the payment journey.
The MPGS product team is part of a global product function at the center of payments innovation delivering leading customer experiences through our gateway platform. As part of this remit the team is responsible for defining the strategy, and executing the delivery of, market-leading payment gateway products & value-added services to our acquirers and merchants on a global basis.
Within the MPGS team, the Solution Engineering role will focus and be responsible for:
• Partner with regional teams within the pre-sales process, offer technical expertise and translate a deep understanding of our gateway solution to merchant / partner requirements
• Identify integration needs to meet the targeted consumer journey across both online and F2F channels
• Translate a deep understanding of our gateway solution to merchant / partner requirements
• Provide technical API integration support to merchant teams
• Analyse customer requirements to determine the optimum solution that includes gateway capabilities such as Alternative Payment Methods, Reporting / onboarding API etc
• Identify new market needs, product gaps and partner with product management teams to champion product enhancements and build a competitive product
• Proactively keep management informed of critical customer issues/concerns.
• Oversee timely and high-quality execution of merchant implementations to drive faster time to revenue


About you:
• A solid engineering background: 7+ years of experience in payments, backend, and API development.
• Strong knowledge of payment processing ideally in a merchant environment and a good knowledge of technology solutions that power merchant channels such as mobile, web, IVR etc
• Proven track record of working with partners / technology solution providers within merchant verticals such as retail, government, telecom or airlines.
• Strong strategic thinking, analytical, and problem-solving skills with Superior verbal and written communication skills
• Experience or interest in developing backends, APIs, libraries, and SDKs
• The ability to thrive in a collaborative environment involving different stakeholders and subject matter experts
• Self-starter, ability to deal with ambiguity
• Ability to work effectively in a cross-functional and matrixed environment


Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.