Lead Technical Program Manager

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Lead Technical Program Manager

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
Looking for a Lead Technical Program Manager to support the Technology Governance function within our Architecture and Technology team. Technology Governance team is responsible for optimizing the management of portfolio of technology products (software and hardware) used by Mastercard to build and operate our customer facing products our internal systems and tools, and the technologies used by employees around the globe to do their work. Our team is also responsible for validating the Technologies that are in use are compliant with MasterCard Standards & Principles as well as identifying, minimizing & avoiding Technology Redundancy and sprawl.

Responsibilities
As a Lead Technical Program Manager, you would
• Coordinate, manage and streamline the ongoing grooming of the existing portfolio, and change process for maintenance and additions.
• Manage the usage of the approved technologies which is the core of the Building Code, upon which tech stacks and patterns are defined.
• Manage initiatives to enhance our Technology Portfolio system along with automated audit components.
• Responsible for planning, developing, and executing schedules to ensure timely completion of all initiatives.
• Manage logistics for policy exceptions and issues for the technology portfolio across core Mastercard and M&A Integrations.
• Drive the identification and mitigation of key risks to ensure project's success.
• Manage relationships with stakeholders across various functions
• Facilitate audience appropriate communications regarding Technology Governance status
• Advocate and implement SAFe, Agile, and Kanban methodologies.
• Lead technical discussions on technology requests amongst various stakeholders to ensure alignment.
• Actively look for opportunities to enhance standards and improve process efficiency

Qualifications

• Strong communication skills (verbal and written)
• Strong leadership, relationship-building, and negotiation skills.
• Deep understanding of Software Engineering Concepts and Methodologies
• Experience in Infrastructure management
• Prior development experience would be a plus
• Experience leading technical software or infrastructure initiatives and discussions
• Demonstrated ability to support teams in the delivery of technical solutions
• Demonstrated ability to simplify complexities and identify strategic forward paths to success

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.