Lead Technical Program Manager (Agile, Scrum, Kanban, Cloud, Payments, IaaS, PaaS, CI/CD)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Technical Program Manager (Agile, Scrum, Kanban, Cloud, Payments, IaaS, PaaS, CI/CD)

Overview
Are you a technical program manager who wants to work for a company that offers above and beyond benefits, including paid parental leave, flexible work hours, gift matching, and even volunteer incentives? Do you want to work in an inclusive and nurturing culture that encourages your own professional learning and development?
At Mastercard, our industry expertise is enhanced by our commitment to being a force of good in the world. We do well by doing good. Our core values of trust, partnership, agility, and thoughtful risk-taking are displayed in everything we do. Our culture of collaboration and inclusion makes our company a place where the best people choose to be. Come join us!
We are on a journey to make it trivially easy for companies to establish, manage, and grow their relationship with Mastercard.
Providing internal teams and systems a source-of-truth for customer data through a suite of experiences, services, and data.
Role
Leading technical program management function for Mastercard Connect.
Connect is the secure global platform where Mastercard business customers come to onboard, enroll, service, and grow their business with us. It's also where Mastercard employees like you can engage with those customers to deliver a best-in-class experience that supports their business needs.
We are looking for experienced technical program management professionals to join our team and help us build towards the future. Our Technical Program Managers (TPMs) conceptualize, rationalize, and drive multiple simultaneous projects to deliver engineering work across the portfolio in our scrum execution model. In this role, you get to dive as deep as you want into the tech stack, the integration patterns, the organizational capabilities, and the company-wide assets that can be leveraged to provide technical solutions to customer problems. You will contribute to the strategies, design choices, and even the cloud infrastructure necessary to build comprehensive, believable, and achievable execution plans to deliver high-profile new features and capabilities for our customers. You may drive the execution of a feature through the full stack or may drive a project which spans multiple teams and integrations, reporting meaningful status along the way.
All About You
• Demonstrated ability to operate with independence and autonomy
• Experience defining and building cloud-native software products as a platform at scale with a deep understanding of those platforms' capabilities and underlying technologies
• Demonstrated experience breaking down problems, organizing work, planning sprints, and delivering technical programs in agile delivery models (Scrum, Kanban, etc.)
• Experience working on programs to define and build cloud-native software products as a platform at scale
• Enjoys diving deep to understand the platforms' capabilities and underlying technologies
• Proven track record of data-driven decision-making and applying continuous improvement methodologies across teams
• Can debate the delivery strategy with business teams, architects, engineers, and designers
• Can communicate to executives, peers, and staff with impact, eloquence, and authenticity
• Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization
• Huge plus if you have expertise in Payments, IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model
• BS in engineering, computer science, or related discipline
• Technical program delivery experience including time developing and testing software

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.