Lead Product Manager Technical

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Lead Product Manager Technical

Effective Job Requisitions
Lead Product Manager - Technical (PMT) for Token Mapping Service (TMS)

Job Posting Title
Lead Product Manager - Technical (PMT) for Token Mapping Service (TMS)

Job Description Summary

OVERVIEW

Responsible for providing the business analysis required to support the definition and implementation of “Token Mapping Service (TMS)”, used during Authorization to retrieve PAN numbers from Token numbers.

In this role, you will become a subject matter expert in MDES Token Mapping services that is used during transaction processing, working collaboratively with agile software development teams to analyze business requirements and deliver high quality features that meet customer expectations. You will apply your analysis skills to understand business needs, identify what needs to be done, and establish a common understanding of requirements with key stakeholders.

Your analysis skills may be applied to a range of challenges including complex new roadmap features, system integrations, software maintenance items, and specific product team requests.

ROLE

• Analyze business, data, and system interface requirements for roadmap features, system integrations, software maintenance items, or specific business requests.
• Identifies gaps and charters new platform capabilities as required
• Work with development teams, software architects, product team, and external groups to ensure a clear understanding of business needs which will drive software development activities.
• Communicate clearly and concisely (both verbally and written) so that problems are effectively analyzed and outcomes agreed.
• Exhibits expertise within platform feature area and coordinates with interdependent teams
• Continuously monitors feature development at the feature level
• Reviews product demo with the development team against acceptance criteria for the feature set
• Prepares launches and monitors platform performances, adoption, and operational health for feature sets
• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
• Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
• Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
• Is able to read Java code if/when needed to help troubleshoot possible issues and/or confirm business logic implemented
• Support development of user and release documentation

ALL ABOUT YOU

• Successful candidate should have a strong technical background to enable them to work closely across multiple technical teams driving solutions which match the platforms architecture
• Proven ability to analyze software requirements, model business processes/workflows, and align software requirements to business strategy.
• Demonstrated ability to understand complex systems and communicate effectively with the technical teams.
• Possess strong written and oral communication skills (English language)
• Able to negotiate requirements and build effective relationships with key stakeholders
• Finance or Payment Industry experience (desirable)
• Ability to balance work across multiple projects/work streams while still meeting deadlines.
• Familiar with ISO 8583

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.