Lead Product Manager- Technical

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Manager- Technical

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Department Overview
The Settlement Program provides vital systems and services to the Mastercard Treasury and Finance team in support of global payments/customer funds movement, treasury operations, liquidity, foreign exchange, risk management and capital management. We are directly responsible for moving billions of dollars each day between our customers. We are an agile development organization with teams located in both St. Louis, Missouri, Dublin, Ireland and Pune, India.

Role:
Job Summary:
We are seeking an experienced Lead Product Manager- Technical with a strong background in Java based projects, using Agile methodologies. The ideal candidate will have a proven ability to work closely with stakeholders, gather comprehensive business requirements, break down large complex projects into manageable tasks, and craft high-quality user stories. You will be responsible for communicating these requirements effectively to the development team and ensuring smooth collaboration to achieve project goals on time.
You will be responsible for mentoring and coaching junior Product Managers.

Key Responsibilities:
Stakeholder Engagement:
o Engage with internal stakeholders to gather, analyze, and document business requirements and ensure alignment with business goals.
o Act as the main point of contact for stakeholders, ensuring that their requirements are captured accurately and fully understood.

Requirements Analysis:
o Translate business requirements into clear, actionable, and concise user stories, ensuring that each user story provides value and is testable.
o Break down large and complex projects into smaller, manageable pieces that can be executed within Agile sprints.
o Ensure that user stories meet the Definition of Ready (DoR) and are ready for the development team to implement.

Communication and Collaboration:
o Ensure that the development team understands the business requirements clearly and comprehensively.
o Communicate with technical and non-technical stakeholders to provide updates and clarify requirements when necessary.
o Maintain clear documentation of user stories, business requirements, and backlog prioritization.

Quality Assurance:
o Participate in User Acceptance Testing (UAT) to ensure that solutions meet business needs and are delivered with quality.
o Review QA’s test scripts and outputs to ensure that requirements are met.
o Assist the development team in resolving issues and ambiguities in user stories during the development process.

Key Requirements:
Experience:
o Proven track record in delivering large complex projects to Production.
o Proven experience working in an Agile environment, with deep knowledge of Agile methodologies (Scrum, Kanban).
o Solid experience writing high-quality user stories and documenting business requirements.
o Strong understanding of financial products, services, and industry-specific regulations.

Skills & Competencies:
o Exceptional communication skills, with the ability to explain complex technical concepts in a clear, accessible manner to both technical and non-technical stakeholders.
o Strong analytical skills with the ability to break down large projects into smaller, manageable work items.
o Ability to prioritize tasks effectively and manage multiple stakeholders with conflicting requirements.
o Proven experience with Agile tools such as Jira, Confluence, and other project management software.
o Familiarity with FinTech applications and software development processes.

Educational Qualifications:
o A degree in Business, Finance, Computer Science, or a related field is preferred.
o Relevant certifications (e.g., Certified ScrumMaster (CSM), Certified Procut Owner.
Key Attributes:
• Strong problem-solving skills and the ability to think critically.
• Detail-oriented with a focus on delivering high-quality outcomes.
• Collaborative team player with a proactive approach to managing projects.
• Adaptable and able to thrive in a fast-paced, dynamic work environment.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.