Lead Product Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Lead Product Manager

Overview

MasterCard Data & Services enables customers across industries and geographies to make smarter decisions and reach better outcomes with a tailored portfolio of solutions beyond the transaction.
• We harness the power of real-time, anonymized, aggregated transaction data; powerful software platforms; and a wealth of expertise
• We empower customers to make better data-driven decisions by unlocking a holistic view of consumer behaviour beyond their four walls and distilling actionable insights from data
• We work with financial institutions, retailers, telecommunications organizations, travel companies, and more

The D&S global product team is looking for a Lead Product Manager within Targeting Analytics Product Management team with proven experience in Product Ownership &/or Business Analysis to support the evolution and expansion of the Merchant Analytics product suite. This person will play a key role in driving all product management activities including product development lifecycle management, go-to-market strategy, as well as creating sales and delivery materials that play a key role in sales and delivery enablement. The person would have to work hands-on with designers, and engineers to design and build products and solutions based on our analytics consulting work





Product Management in Data & Services at Mastercard
Build revolutionary products that advance how businesses all over the world derive the most value from their data assets

Translate a deep understanding of our customers into products and solutions that drive significant customer value

Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products

Act as connectors to ensure the commercial success of our products by working with Sales and Marketing while ensuring technical success through close partnership with Technology teams

Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments

Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs

Role

Develop product strategies and roadmaps to execute delivery of merchant analytics products based on customer demand and market / competitive trends

Play a key role in rolling out new analytic products and solutions to drive Smarter Decisions and Better Outcomes for our customers

Defines business and technical requirements, and partner with Engineering , Design and Program management teams to support existing product enhancements and new product launches

Build, motivate and lead direct and cross-functional teams, leveraging trust-based relationships to deliver an efficient operating model

Support regional and frontline teams as a product expert, developing sales enablement materials, providing training, and supporting customer conversations where needed

Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives

Lead the Product Operations Team to constantly improve , automate and deliver merchant analytics products to our customers

Navigate across cultures and geographies, communicate with technical and non-technical audiences, and leverage strong relationships with key groups across Mastercard to gain support and buy-in for key decisions

Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals

Drive institutionalized knowledge through the use of consistent documentation (e.g., support documents) across all processes to support knowledge management and ensure consistency and repeatability across projects

All About You

Experience with Agile product management experience in analytical products and business intelligence solutions would be preferred

experience with analytical solutions and should have strong data analysis skills using various tools like SQL, and Python for data analysis

Analytical, solutions-oriented skillset with the ability to drive execution and push deliverables forward

Desire to grow your strategic mind set to solve complex and ambiguous problem

Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas

Strong interpersonal skills and the ability to develop product and engineering talent

An excellent team player with the ability to collaborate seamlessly with individuals of diverse skills and capabilities, fostering a positive environment that encourages collective growth and development

Has skills to develop and evangelize product lifecycle management ways of working, processes, and tools

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.