Director - Software Engineering DevOps

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director - Software Engineering DevOps

Overview
The Mastercard Decision Management Platform team has an exciting opportunity to hire a DevOps Director to lead teams working on developing new deployment, automation and monitoring capabilities. The AI & DPE program enables intelligent decision based products through real time and near real time streaming analytics with the ability to govern these decisions and manage their outcomes with business agility at global scale. The Decision Management Platform (DMP) is embedded in the Mastercard network processing all authorization, clearing, and authentication transactions and powers over 20 different products and services including Safety Net, Decision Intelligence, Customer Exposure Monitoring, 3DS 2.0 Risk Based Authentication.

• Would you like to develop industry leading solutions for enabling products?
• Are you motivated by speeding business solutions to market?
• Do you want to innovate, using cutting edge technologies on challenging business problems?
• Are you a CI/CD geek who loves all things automation?
• Do you obsess how systems can be monitored and ensure positive experiences for your customers?

Role
A DevOps Director will ensure operational criteria like system availability, capacity, performance, monitoring, self-healing and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change and standards throughout the development, quality, release, and product organizations.
• Provide detailed technical analysis of product or application hardware and software to ensure that business and functional requirements can be met.
• Hunger for Systems and Technical knowledge – constantly analyzing and innovating new, better approaches to our systems.
• Work with a global team spread across tech hubs in multiple geographies and time zones.
• Use Jenkins and XebiaLabs XLR to orchestrate builds as well as link to Sonar, Chef, Maven, Artifactory, etc. to build out CI/CD pipelines.
• Hands on experience of Chef cookbook development and testing with kitchen.
• Actively look for opportunities to enhance standards and improve process efficiency.
• A good people manager to help build employee careers and handle day to day activities outside software development.
• Consistently raise standards, insisting on better and continuously improving.
• Manage vendor relationships for SOW engagements and vendor software packages we utilize on the platform.
• Strategic and Tactical vision that enables immediate and long term growth of the platform.

All About You
• Must provide the necessary skills to have a high degree of initiative and self-motivation to drive results.
• Self-driven, have the ability to analysis and identify current automation, deployment and monitoring gaps.
• High-energy, detail-oriented and proactive with the ability to function under pressure in a collaborative (Agile) environment.
• High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities.
• Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills.
• Proven experience in technical requirements gathering and documentation.
• Experience with Chef, Sonar, Maven, Artifactory, Splunk, Dynatrace
• Experience with automation for branch management, code promotions, and version management is a plus.
• Experience monitoring high volume systems.

#AI3

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.