Director, Product Management - AI

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Product Management - AI

Who is Mastercard
Mastercard is a global technology company in the payments industry. We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview:
In virtually every country worldwide, Micro, Small, and Medium Businesses (SMEs) are the lifeblood of economic vitality. Mastercard is dedicated to enabling businesses to survive and thrive stronger than before. Our rallying cry is Empowering Every Business Everywhere. This segment is central to Mastercard’s growth strategy - not only because of their global impact but also because of SMEs’ significant role in the payment ecosystem as both payers and acceptors of electronic payments.

We are seeking a seasoned and strategic Director of Product Management to lead the development and ownership of our next generation AI & Data product portfolio.The successful candidate will be responsible for crafting the product strategy, guiding the product development teams, and ensuring the alignment of product features with strategic business goals. This role demands a strong analytical mindset and a deep understanding of AI technologies, coupled with the ability to work effectively across teams to launch products that are innovative, user-centric, and commercially viable.

Responsibilities:

Define the product vision and roadmap for the AI products, aligning with overall business objectives and user needs.

Lead cross-functional teams (engineering, design, security, data) in the development and implementation of the service, ensuring high quality and meeting deadlines.

Partner with security and compliance teams to ensure the service adheres to industry standards and regulations.

Analyze market trends and competitive conditions, positioning the product effectively.

Oversee and steer the product development process, ensuring compliance with budget, scope, and project timelines.

Build and maintain strong relationships with stakeholders across the organization.

Communicate effectively with technical and non-technical audiences.


Qualifications:

Extensive experience as a Product Manager in a technology-driven field, preferably with direct exposure to AI product management.

Robust understanding of artificial intelligence, machine learning, and related technologies.

Demonstrated ability to develop product strategies and effectively communicate recommendations to executive management.

Strong problem-solving skills and willingness to think outside the box.

Excellent teamwork skills with an ability to get the work done with minimal supervision.

Advanced degree in Computer Science, AI, Machine Learning, or related field is highly desirable.

Proven track record of managing all aspects of a successful product throughout its lifecycle.

Globally distributed teams in India, EU and US. Some travel may be required.



Additional Information:

This role is hybrid, with the expectation of working in the Dublin office at least 3 days per week.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.