Senior Manager - Loyalty Platform.MGN Pak - TECH - Pricing Platform.MIT - PAKCOE

Location: Pakistan

As the Senior Manager - Loyalty Platform, you will play a pivotal role in enhancing our customer engagement strategies. Your primary focus will be on developing and maintaining interactive voice response (IVR) systems and chatbots, ensuring they align with our business objectives and user expectations. This role requires strong technical and collaboration skills, as you will work closely with technology teams, stakeholders, and various departments to deliver innovative solutions.

We are seeking a Senior Manager to lead our Loyalty Platform team within Mashreq Global Services' MGN Pak - TECH - Pricing Platform department. The ideal candidate will drive the development and support of IVR and chatbot applications, ensuring a seamless customer experience.