Mashreq Bank

Assistant Vice President, Technology

Bengaluru, India
AI Machine Learning GenAI Agentic AI RAG LLM Python SQL REST APIs FastAPI Flask Django Gradio MLOps CI/CD Docker Kubernetes Azure DevOps Databricks PySpark Azure Data Factory Azure OpenAI Azure ML AWS SageMaker LangChain AutoGen CrewAI
Description

Assistant Vice President - Technology - IBG and Automation

Location: Bengaluru, Karnataka, India

Job Purpose:

Lead large‑scale Operations Digitalization and AI‑led transformation across core Operations units including Trade Finance, Compliance, Retail Banking Operations, Corporate Banking Operations, and Shared Services.

Skills and Experience needed:

The role is accountable for defining and executing the Agentic AI and AI/ML engineering vision for Operations, enabling straight‑through processing, decision automation, productivity uplift, risk reduction, and regulatory compliance. The incumbent will act as a bridge between Operations, Technology, and Data, ensuring business outcomes are realised through scalable, secure, and responsible AI solutions.

AI / GenAI / Agentic AI

• Strong hands‑on experience with AI/ML and GenAI solution design and delivery

• Expertise in RAG architectures, LLM fine‑tuning, prompt engineering, and guardrails

• Hands‑on exposure to Agentic AI frameworks such as LangChain, AutoGen, CrewAI, and multi‑agent systems

Operations & Digitalisation

• Proven experience in digitising large‑scale banking Operations (Trade, Compliance, Retail or Corporate Ops preferred)

• Strong understanding of document‑heavy, rule‑driven, and exception‑based Operations processes

MLOps & Engineering

• MLFlow, CI/CD pipelines, AIOps, Azure DevOps

• Docker, Kubernetes / AKS

• Databricks, PySpark, Azure Data Factory

Cloud & Data Platforms

• Microsoft Azure (Azure OpenAI, Blob, Key Vault, Data Factory, Azure ML)

• Exposure to AWS / SageMaker is a plus

Programming & Frameworks

• Python, PySpark, SQL, REST APIs

• FastAPI, Flask, Django, Gradio

Experience & Soft Skills

• Experience in regulated environments (banking / financial services strongly preferred)

• Strong stakeholder management with Operations, Risk, Audit, and Senior Leadership

Solution Delivery Responsible to manage and deliver initiatives including Projects and application enhancements (URFs) for the stream.
Mashreq Bank
Mashreq Bank

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