FLEX Senior Network Observability Engineer

The Senior Network Observability Engineer, Network Reliability Engineering (NRE) is the subject matter expert in designing and implementing the Network monitoring strategy and platforms for the next-gen operations for all Marriott International (MI) networks including the Property Networks, Datacenter/Cloud Networks, and Corporate Networks. This role will work closely and collaboratively with a matrix team of expert network architects and engineers to drive adoption of NRE practices and operating models across all network product towers, and around globe. As the Senior Network Observability Engineer, the candidate brings focus on proactive monitoring, leveraging telemetry data to detect anomalies, identify potential issues before they impact users, and enable faster incident response. Reporting to senior leadership, the engineer will be responsible to articulate and effectively execute a vision to address increasing complexity and scale of modern IT systems and overcome traditional monitoring approaches limitations. The successful candidate will be expected to bridge the gap by implementing telemetry strategies and advanced monitoring techniques to understand system behavior at granular level. This role is accountable for establishing technical level relationships and partnering with all business disciplines, other MI teams, outsourcing vendors, and external suppliers to define and implement the Network NRE observability roadmap, building and enforcing the standards defined in it.

CANDIDATE PROFILE

Education and Experience

Required:

·       Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification

·       6+ years' experience in collecting, processing, and monitoring telemetry data with a focus on analyzing, troubleshooting, and driving continuous improvements in mission critical networks.

·       6+ years' experience with network and application monitoring tools related products

·       Experience in installing, configuring, and troubleshooting of network and application monitoring tools (Solarwinds/Spectrum, BigPanda, NetScout, Thousand Eyes and AI/ML based network performance monitoring tools or other similar tools)

·       Must possess expertise in administration of devices and policies in Network Tools.

·       Knowledge and experience in NetFlow related configuration practices

·       Experience in developing, documenting, and managing the requirements gathering process and provide detailed design and implementation plan to support the requirements throughout the project life cycle

·       Field experience and knowledge of foundational data networking and IP technologies including (ARP, TCP/IP, UDP, DHCP, DNS, NAT and others)

·       Technical knowledge of common routing protocols (e.g., OSPF, BGP)

·       Experience in Agile methodologies, daily stand-up meetings, sprint planning sessions and user story preparations

·       Experience with common routing and switching platforms (Cisco, Juniper, HP/Aruba etc.)

·       Demonstrated experience in delivering written documents detailing network solutions and diagrams

·       Experience with one or more Cloud Computing platforms (e.g. Amazon AWS, Microsoft Azure, Google Compute Engine)

Preferred:

·       Advanced Degree (e.g., MS, PhD) in Computer Science or other technical discipline or MBA, preferably with a focus on technology

·       Experience with managing monitoring tools in a hospitality industry a plus

·       Experience in leveraging public APIs for developing automation scripts

·       Team player with the ability to collaborate and work with cross functional teams in multiple time zones

·       Experience in researching emerging technologies and trends, standards, and products and synthesizing into clear technology roadmaps and strategies

·       Strong knowledge of emerging tools, applications, and systems for attaining best-in-class network observability across the enterprise

·       Excellent problem-solving skills working independently and through leading outcomes for cross functional teams

·       Excellent understanding of change management, testing requirements and techniques, to ensure high availability and business readiness of platforms

·       Strong attention to detail with an ability to operate effectively across multiple priorities

·       Ability to perform independently as a member of a team and through cross functional initiatives

·       Proven track record of driving transformation in network technologies, tools, and processes through a data driven continuous improvement methodology

·       Demonstrated experience in improving reliability, performance, and agility of complex enterprise networks

·       Strong understanding of network infrastructure automation, instrumentation, and monitoring platforms and the emerging technologies in this area

·       Strong influencing skills and an ability to overcome barriers while driving change

·       Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and IT teams

The pay range for this position is $40.81 to $68.22 per hour.

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 14 days after the date of this posting, March 21, 2025.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.