Senior Manager, Business Intelligence (BI) and Data Engineering
Location: Bangkok, Bangkok, Thailand
Department: Technology
Workplace: on_site
Employment Type: full
Description
Lead the Business Report Development function for CP Axtra’s BIC, owning the planning, development, governance, and reliability of enterprise business reporting across Makro/Lotus’s. Partner closely with Data Engineering/Operations and business stakeholders to ensure BIC dashboards reports are consistent, timely, and trusted; coordinate incident triage and SLA communications.
Key Responsibilities
1) Reporting & Delivery
- Own end‑to‑end delivery of BIC dashboards and scheduled reports; define standards for data modeling, DAX/SQL patterns, performance, and release processes.
- Lead RCA when discrepancies occur and publish corrective actions.
2) Platform Operations & SLA
- Coordinate daily/weekly SLA communications with Data Operations and vendors, including delays, pipeline status, ETA, and stakeholder notifications.
- Maintain readiness for month‑end/quarter‑end.
3) Governance & Security
- Embed BIC governance practices (access management, RLS/object‑level security, workspace standards) and align to the CP Axtra Data Governance Committee direction.
4) Stakeholder Management
- Act as the primary contact for business owners (Operations, Finance, Commercial, etc.), communicating changes, incidents, and delivery timelines to broad stakeholder groups.
5) Leadership & Team Enablement
- Coach analysts/BI developers on standards and best practices; coordinate transition plans and handovers when ownership changes.
Requirements
- Bachelor’s/Master’s in Computer Science, Information Systems, Data Engineering, or related field.
- 10+ years’ experience in BI/report development with at least 5 years in a lead/manager capacity.
- Strong hands‑on expertise in Power BI (Desktop, Service, gateways, deployment pipelines; paginated reports desirable), SQL/DAX, and data modeling.
- Familiarity with enterprise data platforms (Databricks, cloud platforms).
- Understanding Retail analytics environments and batch pipeline dependencies; comfortable coordinating with operations vendors under SLAs.
- Strong stakeholder communication and incident/RCA documentation skills.
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