Department Manager, Business Intelligence Center (PM & Analysis)
Location: Suanluang, Krung Thep Maha Nakhon Bangkok, Thailand
Department: Technology
Workplace: on_site
Employment Type: full
Description
We are looking for a strategic and data-savvy Business Analyst to join the Business Intelligence Center (BIC). This role will play a key part in driving commercial performance and enabling enterprise transformation through data-backed insights, business modelling, and strategic execution support. You will work closely with cross-functional teams to bridge the gap between analytics and action, enabling smarter, faster decisions that shape the future of our commercial landscape.
Key Responsibilities:
Commercial Strategy Support
- Analyze complex data sets to identify trends, patterns, and insights that inform business strategy
- Evaluate sales, pricing, product, and customer data to uncover growth and margin improvement opportunities
- Support category, pricing, and promotion strategies through data modelling and scenario planning
- Build and validate business cases for new initiatives, including financial and operational impact
Transformation & Strategic Execution
- Collaborate with transformation leads and stakeholders to translate strategic goals into actionable project plans
- Map current-state processes, identify gaps, and recommend future-state solutions
- Track the performance of transformation initiatives, ensuring KPIs and benefits are realized
- Provide data-driven input into change adoption and organizational readiness plans
Business Intelligence & Reporting
- Establish robust analytical frameworks and deliver insightful visual reports to support high-impact strategic decisions and drive meaningful business solutions
- Design and maintain dashboards, reports, and presentations that support decision-making
- Translate complex analytics into clear, executive-ready insights and recommendations
- Work closely with data engineering and commercial teams to ensure consistent, accurate business metrics
- Provide ongoing insights for continuous performance improvement across key business areas
Requirements
- Bachelor's degree in Business, Economics, Data Science, or a related field
- 3–6 years of experience in business analysis, commercial planning, strategy, or transformation
- Strong analytical and quantitative skills, with experience using tools such as SQL, Power BI, Excel
- Proven ability to translate data into business strategy and insights
- Experience in retail, FMCG, consulting, or large-scale transformation environments is a plus
- Excellent communication and stakeholder engagement skills, with a collaborative mindset
Benefits
- Private Health Insurance
- Provident fund
- Vacation 16 days
- Training & Development
- Fixed bonus
- Performance Bonus
- free parking
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