Business & Data Analyst - Requirements & Process Design
Location: Bangkok, Bangkok, Thailand
Workplace: hybrid
Description
Overview:
The Business & Data Analyst bridges business stakeholders and the tech team. This role gathers requirements, designs store processes, defines KPIs, and ensures data-driven decision-making within StoreOps systems.
Responsibilities:
Business Requirements & Process Design
- Engage store operations, supply chain, finance, and merchandising teams.
- Gather and document functional and non-functional requirements.
- Map AS-IS and TO-BE processes.
- Create BRDs, FRDs, user stories, and acceptance criteria.
- Define workflows for inventory, replenishment, billing, returns, promotions.
Data & Analytics
- Define data requirements and reporting structures.
- Create data dictionaries and KPI definitions.
- Design dashboards and store performance metrics.
- Analyze operational data to identify improvement opportunities.
- Support data validation and UAT testing.
Stakeholder & Product Support
- Prioritize backlog with Product Owner.
- Translate business needs into technical requirements.
- Support sprint planning and UAT coordination.
- Ensure traceability from requirements to delivery.
Requirements
Required Skills & Experience
- 5+ years in business analysis, preferably in retail or store operations.
- Strong knowledge of retail KPIs (sell-through, shrinkage, stock turnover).
- Experience with SQL and BI tools (Power BI/Tableau/Looker).
- Process mapping tools (Visio, Miro, Lucidchart).
- Strong communication and stakeholder management skills.
Key Deliverables
- BRD/FRD documents.
- Process flow diagrams.
- KPI definitions and reporting frameworks.
- User stories and acceptance criteria.
Benefits
Health Insurance – At Makro PRO, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD
Provident Fund – Makro PRO cares about your long-term plan! We offer 3% provident fund.
Year-end bonus – We include variable and performance bonus for our employees.
Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!
Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 16 days!
No overtime – We work 5 days a week with. We set our own goals and deadlines.
Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.
Best Culture
- Clear focus.
- Diverse Workplace (Our members are from around the world!)
- Thai and Non-Thai are both welcome!
- Non-hierarchical and agile environment
- Growth opportunity and career path
There are more than 50,000 engineering jobs:
Subscribe to membership and unlock all jobs
Engineering Jobs
60,000+ jobs from 4,500+ well-funded companies
Updated Daily
New jobs are added every day as companies post them
Refined Search
Use filters like skill, location, etc to narrow results
Become a member
🥳🥳🥳 452 happy customers and counting...
Overall, over 80% of customers chose to renew their subscriptions after the initial sign-up.
To try it out
For active job seekers
For those who are passive looking
Cancel anytime
Frequently Asked Questions
- We prioritize job seekers as our customers, unlike bigger job sites, by charging a small fee to provide them with curated access to the best companies and up-to-date jobs. This focus allows us to deliver a more personalized and effective job search experience.
- We've got over 200,000 jobs from 15,000+ vetted companies. No fake or sleazy jobs here!
- We aggregate jobs from 15,000+ companies' career pages, so you can be sure that you're getting the most up-to-date and relevant jobs.
- We're the only job board *for* software engineers, *by* software engineers… in case you needed a reminder! We add thousands of new jobs daily and offer powerful search filters just for you. 🛠️
- Every single hour! We add 2,000-3,000 new jobs daily, so you'll always have fresh opportunities. 🚀
- Typically, job searches take 3-6 months. EchoJobs helps you spend more time applying and less time hunting. 🎯
- Check daily! We're always updating with new jobs. Set up job alerts for even quicker access. 📅
What Fellow Engineers Say