Role Expectations
- Participate in support calls with customer and professional services team for timely resolution of issues
- Troubleshoot customer environment problems in different deployment model
- Adapt to changes as they arise from business & customer needs
- Establish best practices for our varying deployment models including hardware and storage recommendations
- Communication across the product and throughout the organization to share knowledge and build consensus.
- Provide informal and formal mentorship within and outside the team.
- Identify and advocate for improvements across process, tools and architecture
Skills Required
- Expertise in designing and measuring the performance of on-prem storage systems (JBOD, Dell PowerVault, Dell Unity, VMWare SAN, etc.)
- Proficiency with networking design, protocols (ie: S3, iSCSI)
- 3+ years of experience with Python and/or Go
- 3+ years or experience building and maintaining Kubernetes clusters
- Experience working with Cloud Providers (AWS, Azure)
- Proficiency in Linux shell scripting (create, debug, maintain, etc.)
- Proficiency using Git based version control systems
Nice to have skills
- Experience working in high security environments
- Experience generating effective and efficient project documentation
The Most Important Thing
- We’re looking for candidates that can provide examples of how they demonstrated Magnet CODE in their previous experiences.
- CARE -We care about each other and our mission to make a difference in the world.
- OWN -We are accountable for or results – while never forgetting to act with integrity, empathy, and respect.
- DEDICATE -We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect.
- EVOLVE -We are constantly innovating and exploring new ways to work together to make an impact with our work.
Compensation & Benefits
- The Compensation Range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job-related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (ie. most Sales roles) the range below represents total target compensation (TTC) (base salary + variable).
- Compensation Range:
- MIN: $107,200 - MID: $134,000 - MAX: $160,800 Currency: CAD
- Magnet is proud to offer benefits such as:
- Generous time off policies
- Competitive compensation
- Volunteer opportunities
- Reward and recognition programs
- Employee committees & resource groups
- Healthcare and retirement benefits
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