Director, Platform product (SCM)

We Offer

Maersk, the world's largest shipping company, is transforming into an industrial digital giant that enables global trade with its land, sea and port assets. Our pivot to building competitive advantage through technology means we are re-thinking how we engage our customers and partners and the role in Product is at center stage. This is a position where someone can play a pivotal role in delivering customer-centric solutions with leadership and influence on technology, product and operations teams. This means to define, build, and deliver initiatives that have direct and huge impact on the Maersk business.

The role expects to make appropriate trade-offs to optimize time-to-market, clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional and remote project teams. In this highly visible role, with ownership, accountability, great communication and relationship skills; this role helps shape the strategy that will positively impact millions of containers and shipments around the world. Program manager will work closely with internal business, operations and engineering colleagues as well as our customers to manage the demand and prioritize customer implementations.  As well as managing and monitoring the pipeline driven by various PPO to ensure the solutions delivered work towards achieving the right business outcome.  

A successful candidate will be highly analytical, able to work extremely effectively in a matrix organization, and adept at synthesizing a variety of technologies, business models and should be able to demonstrate and drive high level of governance structure within the team

Maersk is looking for Head of Control Tower and Customer Experience in Supply Chain Platform. This is a leadership role and part of Platform Leadership team. 

BASIC QUALIFICATIONS

• Supply Chain domain knowledge
• Work with senior management and peers to develop practices which lead to the highest quality products and contribute transformation change within the cloud
• Knowledge of Design led Product development practices 
• Good knowledge of any Cloud eco system Azure, AWS, GCP or Cloud Foundry

• Experience building large scale Customer facing products improving experience and improving execution efficiency. 

• Exposure to agile methodology and proven ability to technically lead a team of engineers across geographies.
• Experience and understanding around Data Quality, Data Governance on Azure Cloud ecosystem
• Know how around technical architecture, including metadata, Rest API Integrations, Data API and Solution design of NoSQL and File systems.
• Strong communication skills and ability to coordinate across a diverse group of technical and non-technical stakeholders.

Key Responsibilities

• Strategic and Deliver Customer facing Control Tower for multiple persona’s
• Simply and structure execution by effective task management tools.
• Improve customer interaction with Platform and improve user journey. 
• Lead discovery work around a minimum viable product (MVP) for any new customer and operator facing product, collaborating with user experience (UX) and engineering teams to prototype and validate an MVP
• Partner with Delivery Lead for Tech Leadership on the roadmap execution.
• Create, own and manage Long range plan (3YP) and annual plans (OP1) for Experience within supply chain platforms.

Specific Responsibilities include:

• Provide leadership and direction including design and technical mentorship to cross functional team(s) 
• Collaborate with Lead Architect and engineering teams to prevent overlapping work and coordinate on interoperability requirements.
• Collaborate with Maersk Design system for best practices.
• Understand and able to solve canonical models, align across various product teams and get the common objects defined, responsible for plan and delivery.
• Work with product engineering teams across GDA and Platforms to ensure a consistent software ecosystem

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing  accommodationrequests@maersk.com.