Responsibilities:
- Take ownership of development and support of Madison Logic's Salesforce, including the data model, data migrations, data quality, systems integrations, and custom code.
- Solve complex problems and develop solutions within the Salesforce platform using Apex, Lightning, Visual force pages, and configurations to support critical business functions.
- Collaborating, communicating, and translating business requirements with the Technical Architect and Project Manager to build technical solutions.
- Troubleshoot and resolve technical application support issues for internal teams.
- Adopt best practices including integration, application deployment, and testing (unit and systems).
- Build and maintain code change documents for system enhancements
- Work with global teams to facilitate quick responses meeting critical deadlines and mission goals successfully.
- Identify and implement long-term improvement opportunities to improve user experience and application performance.
- Collaborate with various internal departments, including software engineering, product management, and revenue to ensure that solution developed meets the needs relating to functionality and performance.
- Execute system changes to support evolving business needs
Basic Qualifications
- Minimum of 5+ years of experience in Salesforce development
- Experience in leading or mentoring a team is strongly preferred
- Deep knowledge and practical application of Salesforce: Apex Programming, Lightning Web Components, Force.com APIs, and SOAP and REST Web Services
- Understanding of Salesforce platform functionality/concepts and presenting to a non-technical audience and project stakeholders
- Previous experience as a Salesforce Administrator as well as experience integrating with other applications via real-time, batch, sync/async
- Experience configuring/implementing Salesforce CPQ
- Experience with Salesforce CRM Analytics desirable
- Experience with Salesforce Sales & Service Cloud
- Experience with Salsforce Omnistudio desirable
- Strong understanding of the Salesforce platform including best practices for solution implementation
- Ability to work with Cross-organizational teams to gather requirements for small to medium-sized projects
- Experience in designing solutions with maximum usability while minimizing code complexity
- DevOps Tools Experience (Github, Flosum, Copado etc good to have)
- A can-do attitude and willingness to pick new challenges
- Either Object Oriented Programming skills or JavaScript at basic to medium level
- Salesforce certified Admin, –PD1(Preferably), PD2(great to have), Platform App Builder (nice to have)
- Other SF certifications are appreciated
Desired Characteristics
- Self-Sufficient and proactive nature, able & comfortable "figuring things out", resorting to escalation only when after exhausting all other options
- Strong sense of urgency required
- Exceptional communication skills, both verbal and written, with a knack for explaining complex concepts in a clear & concise manner
- Naturally comfortable and effective communicating with diverse people and individuals at various levels within the organization both one-on-one or through group presentations
- Self-starter who can think quickly and creatively in a fast-paced environment; comfortable with ambiguity and rapid change
- Ability to investigate, analyze and solve problems, and clearly communicate results both internally and externally with partners and customers
- Eager to get hands-on with the technology and figure out how things work
- Excellent analytical skills
- Excellent organizational and project management skills
- Accustomed to handling multiple responsibilities, tasks, and projects
- Organizational and leadership abilities.
- Team members are encouraged to work collaboratively with an emphasis on results, not on hierarchy or titles.
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