ServiceNow Platform Architect / Solution Architect
Location: Cairo, Cairo Governorate, Egypt, Delhi, Delhi, India, Rabat, Rabat-Salé-Kénitra, Morocco, Riyadh, Riyadh Province, Saudi Arabia
Workplace: hybrid
Description
Müller's Solutions is seeking a highly skilled ServiceNow Platform Architect / Solution Architect to join our innovative team. In this role, you will utilize your extensive knowledge of the ServiceNow platform to design and implement advanced solutions that drive efficiency and improve client outcomes. Your expertise will be essential in collaborating with clients to understand their business requirements and translate them into effective technical specifications.
The successful candidate will play a critical role in shaping the architectural direction of projects while ensuring that all implementations align with best practices and industry standards.
Key Responsibilities:
- Engage with stakeholders to gather business requirements and translate them into technical designs for ServiceNow solutions.
- Architect, design, and implement ServiceNow solutions that meet the unique needs of our clients.
- Lead solution development, ensuring integration with other systems and adherence to security and compliance standards.
- Provide mentorship and guidance to developers and project teams throughout the entire implementation process.
- Perform system testing, quality assurance, and user acceptance testing to ensure solutions meet client expectations.
- Develop and maintain comprehensive documentation for architectures, configurations, and process workflows.
- Keep abreast of the latest ServiceNow features and industry trends to recommend enhancements and optimizations.
- Conduct training sessions for end-users to ensure effective utilization of the ServiceNow platform.
Requirements
Requirements:
- Bachelor's degree in Computer Science, IT Management, or a related field.
- A minimum of 5 years of experience as a Solution Architect or Platform Architect, specifically with ServiceNow.
- In-depth understanding of ServiceNow modules, capabilities, and architecture.
- Proven experience in designing and implementing enterprise-level ServiceNow solutions.
- Strong analytical and troubleshooting skills, with an emphasis on delivering high-quality solutions.
- Excellent written and verbal communication skills for the effective engagement of stakeholders.
- Ability to work independently and manage multiple assignments in a fast-paced environment.
- ServiceNow certifications (e.g., Certified Implementation Specialist) are highly preferred.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
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