BMC Helix Administrator-Remote

Location: Dubai, Dubai, United Arab Emirates, Muscat, Muscat Governorate, Oman, Cairo, Cairo Governorate, Egypt, Riyadh, Riyadh Province, Saudi Arabia, Delhi, Delhi, India

Workplace: hybrid

Description

As a Helix Administrator at Müller’s Solutions, you will oversee the management and optimization of our Helix environments, ensuring that the development and production systems function seamlessly. This role requires a strong understanding of the Helix platform, managing code repositories, builds, and deployments efficiently. You will work closely with development teams to implement best practices in version control and CI/CD processes, while also providing support to ensure that our systems remain reliable and performant.

Key Responsibilities:

• Administer and maintain Helix Core server environments, managing users, repositories, and permissions.
• Implement and optimize workflows for code branching, merging, and release management within Helix.
• Monitor system performance and conduct health checks to ensure high availability and responsiveness.
• Collaborate with development teams on best practices for version control and code integration.
• Troubleshoot and resolve technical issues related to Helix, providing timely support to end-users.
• Perform regular backups and disaster recovery planning for Helix repositories.
• Document processes, configurations, and system changes in line with company policies.
• Stay updated on Helix platform advancements and provide recommendations for enhancements.

Requirements

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3-5 years of experience as a Helix administrator or in a similar role involving version control systems.
• Strong knowledge of the Helix Core platform and its administrative functions.
• Experience with CI/CD tools and processes, integrating Helix with development pipelines.
• Excellent troubleshooting skills and analytical abilities for resolving system issues.
• Ability to work collaboratively with technical and non-technical staff across various departments.
• Relevant Helix certifications or training is a plus.

Preferred Qualifications:

• Experience with scripting languages (e.g., Python, PowerShell) to automate administrative tasks.
• Understanding of Agile methodologies and development lifecycles.
• Familiarity with other version control systems such as Git and SVN.
• Strong communication skills and the ability to train others on best practices.
• Proactive approach to system management and continuous improvement initiatives.