Description
About Lyra Health
Lyra is transforming mental health care through technology with a human touch to help people feel emotionally healthy at work and at home. We work with industry leaders, such as Morgan Stanley, Uber, Amgen, and other Fortune 500 companies, to improve access to effective, high-quality mental health care for their employees and their families. With our innovative digital care platform and global provider network, 17 million people can receive the best care and feel better, faster. Founded by David Ebersman, former CFO of Facebook and Genentech, Lyra has raised more than $900 million.
About the Role
Lyra is looking for a clinical quality leader with extensive experience in evidence-based behavioral health care assessment and counseling, deep knowledge of specialty mental health services for child, adolescent, and adult services, and strong project management skills. You will serve as the Clinical Quality Lead for Lyra’s Clinical Growth team.
For this full-time role, the primary responsibility will be to help support Lyra provider recruitment, clinical quality, and clinical operations teams. You will lead recurring consultation with recruiters and conduct focused training sessions related to evidence based therapies and culturally responsive care. You will work with our marketing teams to develop recruitment content for prospective clinicians and will assist in training recruitment partners on effective strategies for engaging candidates with our programs. You will also work closely with the Clinical Quality and Operations teams to build and implement initiatives focused on clinical growth and access within our existing therapy programs and assist with and support Clinical Quality implementation strategies.
This role reports to our Senior Clinical Quality Manager, Clinical Growth.
Responsibilities
- Provide consultation, review and clinical quality oversight to support recruitment and onboarding of Lyra providers
- Facilitate trainings and group consultation with clinical recruiters
- Manage administrative requests from providers as it relates to impacts on clinical quality and growth
- Support in the design, development, and implementation of content, training, and programmatic processes to facilitate program growth and access to care
- Provide support and cross-coverage to other Clinical Quality Team members as needed
- Drive clinical quality projects and initiatives that support overall clinical quality goals
- Other duties as assigned
Qualifications
- MA/MS in social work or psychology or PhD/PsyD in clinical or counseling psychology
- 5+ years post-graduate clinical experience, preferably in EAP, Academic Medical Center, VA, or other large scale behavioral health care delivery settings
- Highly skilled in providing consultation and training to clinical and non-clinical audiences
- Deep knowledge of evidence-based therapies
- Grounded in cultural humility with a deep commitment to culturally responsive care and DEIB
- Background in research and/or clinical science settings is a plus
- Strong experience with program development and management
- Strong organizational and time management skills, ability to independently manage responsibilities across multiple teams and areas of focus
- Comfort with technology and working within a fast-moving environment
- Passion for transforming mental health through technology with a human touch
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
LyraHealth
Employee Benefits
Health Care
Information Services
Information Technology
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