At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.
Lyft Media’s vision is to build the largest transportation media network. We leverage media to elevate the transportation experience for our riders while building an exciting and sustainable advertising business. Our OOH assets include the largest bikeshare network in the country, while our digital assets include in-car entertainment screens and Lyft in-app sponsorship opportunities.
As a Project Manager on the Sales Ops team, you will be responsible for developing and driving programs that support Lyft Media as it scales. This role requires a strong operations and/or program management background, experience working in a matrixed environment, and strong stakeholder management. To do that, you’ll need to build strong relationships with your sales and product teams and even stronger relationships with cross-functional stakeholders. The ideal candidate will be passionate about Lyft Media and its ecosystem, possess a relentless curiosity and excel at converting ideas into action.
Responsibilities:
- Work directly with key sales and products leaders, sellers and cross-functional technical stakeholders to assess business needs, and design and launch programs that solve core operational issues
- Own roadmap for various internal sales and product adjacent projects, proactively communicating progress and blockers to stakeholders and decision-makers
- Accurately scope out new programs and assess prioritization against other organizational initiatives
- Ensure on-time delivery of high quality projects and programs
- Assess and manage stakeholder expectations and ensure key stakeholders and decision-makers are bought-in on key initiatives and milestones
- Understand the key metrics and OKRs defining program success and ensure leadership is provided the right information to make data-driven decisions
- Create scalable and standardized processes to support internal sales and product operations efforts
- Uncover opportunities to improve processes and reduce risks and blockers by collecting and synthesizing feedback from sales and product leaders, sellers, and cross-functional stakeholders
Experience:
- Bachelor's degree or equivalent experience
- 4+ years in Sales Strategy or Operations
- Background in Digital Ad Sales
- Strong analytical skills and demonstrated proficiency in advanced spreadsheet applications
- Experience working with sales operations tools, including IronClad and Salesforce, Salesforce certification a plus
- Well versed in Google suite (docs, sheets, slides)
- Attention to detail, the ability to dive into the technical or legal weeds is a must.
- Ability to prioritize / manage work and problem solve autonomously
- Familiarity with SQL is a plus
Benefits:
- Great medical, dental, and vision insurance options
- Mental health benefits
- Family building benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Thursdays and a team-specific third day. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the New York area is $84,000- $105,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
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