Description
About Us
Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting-edge marketing solutions, and AI-powered mobile platform empower real estate professionals to grow their business, operate more efficiently, and deliver exceptional service to their clients. Trusted by over 50,000 real estate professionals, including more than 20 of the Wall Street Journal’s top 100 agents, Luxury Presence continues to set the standard for innovation and excellence in real estate technology.
Position Overview: We are seeking an experienced, credentialed Salesforce Architect to lead the strategic design and architecture of our Salesforce platform, while driving forward its implementation and optimization. This role is ideal for a professional with both a high-level, strategic vision for CRM architecture and the hands-on expertise to bring that vision to life. The Salesforce Architect report directly to our VP of Data and Business Systems team which will work closely with cross-functional teams to define and implement Salesforce solutions that drive efficiency, scalability, and insights within our Operations.
Key Responsibilities:
- CRM Design & Strategy: Define and lead the strategic vision for our Salesforce CRM, ensuring it aligns with business goals and supports our scaling needs. Work closely with senior leadership to drive a roadmap that incorporates best practices in Salesforce architecture and system design.
- Architecture & System Planning: Develop and maintain a Salesforce architecture that is robust, secure, and capable of handling complex requirements. Make high-level decisions on system integration, data management, and automation approaches.
- Process Optimization & Automation: Collaborate with business stakeholders to deeply understand current processes and identify opportunities for automation and optimization. Design solutions to streamline workflows across Sales, Marketing, and Customer Success functions.
- Cross-functional Leadership: Act as a strategic advisor to internal teams, facilitating a close partnership with Sales, Marketing, Customer Success, and Operations to translate business requirements into Salesforce solutions.
- System Implementation & Oversight: Oversee the deployment of Salesforce solutions, integrations, and enhancements, ensuring smooth rollouts and adherence to the CRM roadmap.
- Continuous Improvement & Innovation: Stay up-to-date with Salesforce capabilities and B2B SaaS trends, proactively identifying areas for enhancement and system upgrades to maintain an efficient, future-proof CRM ecosystem.
Required Qualifications:
- Experience: 8+ years in Salesforce architecture, with substantial experience in CRM strategy, design, and process automation for B2B SaaS companies.
- Salesforce Certifications: Salesforce Certified B2B Solution Architect, Salesforce Certified Certified Application Architect, Salesforce Certified Platform Developer
- Strategic Vision & Technical Expertise: Proven ability to create and execute a Salesforce roadmap that aligns with business objectives, combined with technical proficiency in Salesforce architecture, automation, and integration.
- Business Acumen: Deep understanding of CRM strategy within B2B SaaS, with experience designing Salesforce solutions to meet the needs of sales, marketing, and customer success teams.
- Collaboration & Communication Skills: Exceptional ability to communicate complex ideas clearly, build consensus, and influence decision-making across multiple teams.
Preferred Qualifications:
- Familiarity with additional Salesforce products, such as Salesforce CPQ, Marketing Cloud, or Service Cloud.
- Background in project management methodologies (Agile, Scrum) and experience leading projects from ideation to deployment.
Join us in shaping the future of real estate
The real estate industry is in the midst of a seismic shift, and the future belongs to those who break new ground. As one of the fastest-growing companies in the proptech and marketing sectors, Luxury Presence challenges the status quo of what technology can do for real estate agents, leaders, and brokerages.
We’re a team of agile and tenacious innovators working collaboratively to drive the industry forward. Together, we build game-changing products that empower modern real estate entrepreneurs to dominate their markets. From award-winning web design to agile SEO solutions to cutting-edge AI tools, we deliver tech that anticipates market shifts and keeps our clients ahead of their competition.
Founded in 2016 by Stanford Business School alum Malte Kramer, Luxury Presence has grown to a global team ranked on the Inc. 5000 fastest-growing companies list three years in a row. We’re backed by world-class investors, including Bessemer Venture Partners, Toba Capital, and Switch Ventures, and have raised $52.6 million to date.
More than 13,000 real estate businesses rely on our platform, including over 20 of the Wall Street Journal’s top 100 agents. Additionally, many of the industry’s most powerful brokerages — including Compass, Coldwell Banker, and Sotheby’s International Realty — rely on Luxury Presence as a trusted business partner.
Every year since 2020, Luxury Presence has ranked on BuiltIn’s Best Place to Work lists. HousingWire named our founder and CEO a 2024 Tech Trendsetter, we’ve received several Tech100 Awards, and our lead nurturing tool just scored an Inman Innovation Award for Best AI-Powered Platform.
Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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