The Business Intelligence Analyst will play a crucial role in harnessing data to drive strategic decisions and improve patient outcomes. This position involves analyzing data sets, generating actionable insights, and collaborating with clinical and operational stakeholders, healthcare providers, researchers, application analysts, and information technology staff. The Business Intelligence Analyst will oversee the collection, documentation, and translation of workflows, processes, and requirements to be developed as products and features. This involves breaking down user stories to technical stories and being the bridge between the business request and the technical deliverable. Will need to understand clinical and operational processes and how these are recorded in and extracted from the electronic medical record and other transactional information systems. Takes ownership and adheres to sprint deliverables, documentation, communication of risks, and provides knowledge transfer to internal stakeholders when new products and features are released.

Essential Job Functions:

• Provide exemplary support to health system stakeholders and product teammates through proactive communication, independent issue resolution, and facilitating collaboration between technical and subject matter experts.

• Gather user requirements from product users through interviews, visioning sessions, and direct observation of user workflows.

• Engage in and lead creative problem-solving efforts related to product and feature strengths and limitations, tradeoffs, costs, and alternative solutions.

• Collaborate with both product users and product development teams to ensure communication, transparency and mutual understanding of requirements, obstacles, and technical solutions.

• Translate user requirements into clear, concise language, accompanied by in-depth informatics details that will facilitate the custom coding tasks assigned to Business Intelligence Analysts.

• Develop and maintain documentation related to scope, workflows, informatics details and product user requirements.

• Assist in feature testing, end user testing and acceptance, and communication and orientation to released products and features.

• Adhere to HIPAA and Institutional Review Board regulations for privacy, transactions, security, and confidentiality; follow procedures to ensure data release restrictions related to service area and/or IRB approved elements are maintained.

Knowledge, Skills and Abilities:

• Bachelor’s degree in a related field. Computer Science, Mathematics, Statistics, Business Administration, Health Care Administration, Nursing, Public Health, Clinical Information Systems, Informatics, Information Technology, or Sciences, Health Information Management, or approved equivalent combination of education and experience.

• Epic Certification in Cogito or other Epic modules is desired but not required.

• Minimum of 4 years of experience working in a business analysis, healthcare, information technology or data analytics role, with customer-facing responsibilities, is required.

• Professional certification in agile methodologies and planning tools (e.g., Jira) is preferred.

• Demonstrated experience working on a team developing, implementing and maintaining software or other IT solutions is required. Ability to write clear and concise technical memos, report sections, and product-related documentation.

• Ability to verbally describe technical requirements, issues and solutions to a non-technical audience.

• Proficiency in Microsoft Business Intelligence tools, including SSRS and Power BI, or equivalent is preferred.