Associate Service Technician, Plainview (2nd Shift)
Location: Plainview, NY
Department: Field Service
As an Associate Service Technician, you will focus on performing Pre-Delivery Inspections (PDI), detail services, test drives, and basic repairs on Lucid vehicles before customers take delivery. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As an Associate Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.
Responsibilities:
- Basic repairs on Lucid vehicles including but not limited to - remove and replace parts, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order administration on vehicles for delivery, etc.
- Effectively work with the appropriate software suite to properly and completely document all vehicle interactions.
- Perform software updates as needed on cars in the process of inspection.
- Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
- Learn High/Low Voltage systems
- Demonstrate attention to detail and passion for creating positive client experiences
- Ability to work remotely and support mobile service team as needed, travel may be needed
- Other duties as assigned
Qualifications:
- 18+ years of age or older
- Able to learn the High/Low Voltage process
- Customer facing experience exhibiting excellent written and verbal communication skills
- Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
- Willingness to complete Lucid provided CPR training post hire
- Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
Preferred Qualifications:
- Experience in automobile repair environments
- Prior experience with Pre-Delivery Inspections (PDI)
- Previous experience with EV diagnosis and repair
- Basic electronic principles
- Willingness to obtain ASE Certification per Lucid’s Career Framework and additional required licenses (A4, A5, A6, A7)
- EPA 609 Certification (willing to obtain upon hire)
Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)
By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.
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