Description
Engineering and Maintenance Specialist
Team: Operations
Location: Da Nang City, Vietnam
Commitment: Full-time
Workplace Type: onsite
About Lovepop
Lovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments with over $300m in lifetime sales ($30m+ annually). Lovepop consistently ranks in the top Google results for cards online, enjoys 29% national brand awareness in the category, and has helped its customers create over 65 million magical moments (30 million+ units sold). We live by our four values: engineering, hunger, magic, and connection. The opportunity ahead of us is large, exciting, and meaningful. We seek A+ talent to help us become the #1 online card destination in the US.
About the role
As an Engineering & Maintenance Specialist, you ensure the stable and efficient operation of production machines and robotic systems through effective maintenance and troubleshooting. You support automation and continuous improvement initiatives while ensuring compliance with safety and 5S standards.
Accountabilities
- Ensure stable and efficient operation of production machines and robotic systems.
- Perform planned preventive and corrective maintenance in accordance with maintenance schedules.
- Diagnose, repair, and troubleshoot equipment breakdowns to minimize downtime.
- Ensure workplace safety, compliance with 5S standards, and company safety regulations.
- Collaborate effectively with internal stakeholders to complete assigned engineering and maintenance tasks.
- Participate in and implement automation initiatives and continuous improvement projects to enhance productivity and reliability.
Qualifications
- Bachelor’s degree or technical diploma in Mechatronics, Automation, Electrical Engineering, or Mechanical/Machine Design Engineering.
- Minimum 2 years of relevant experience in industrial maintenance, automation, or manufacturing environments
- Strong sense of responsibility, integrity, and professionalism.
- Excellent organizational and task management skills.
- Strong analytical, troubleshooting, and problem-solving abilities.
- Effective communication and teamwork skills.
- Proactive mindset with a strong focus on continuous improvement.
Lovepop Values
Engineering: Curiosity to discover how the world works
Hunger: Desire to take on more than is expected
Magic: Delivering unexpected experiences
Connection: Building relationships with each other
Lovepop Operating Philosophies
A+ talent loves working with A+ talent. A+ talent delivers 10x outcomes.
Growth mindset. We believe people develop over time, that capability increases through belief and hard work. Most increases in productivity come from leveling up and applying more leverage and focus over time rather than by applying more resources or hours.
The team I’m on is more important than the team I lead. From Patrick Lencioni’s “The Advantage”: leaders need to put their working team’s objectives ahead of the objectives of the team they themselves lead for an organization to be effective.
Executive leadership team commitments: We value our time together, Create a safe space, Get everything on the table, Make clean agreements, Set the standard.
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