Account Manager

You will:

• Own value definition, and attainment
• Manage contract renewal, upsell and expansion motions with existing customers.
• Build and maintain relationships with key client stakeholders.
• Analyze customer data to build renewal proposals, maintain customer retention, identify risk, and increase contract value.
• Collaborate with Customer Success Management to align on customer strategy and increase customer satisfaction.
• Collaborate with Marketing to increase product knowledge and improve messaging for renewal and upsell motions.
• Maintain an up to date pipeline in Salesforce for renewal, upsell and expansion motions.
• Execute a full sales cycle motion from prospecting to closing a deal with your existing book of business.
• Host and/or participate in regular meetings with clients for product demonstrations, renewals, and business reviews.
• Identify gaps and pain to consult on and propose solutions that provide value-driven growth. 

We're looking for:

• 5 or more years of Account Management or Sales experience in a Freight forwarder or Logistics Service Provider (LSP). SaaS environment preferred. 
• Experience selling and managing customer relationships remotely.
• Experience working with SMB, MM and MM+ organizations.
• Ability to communicate with and manage revenue discussions at VP or Director client levels.
• Ability to facilitate web-based demos with companies in different countries.
• Experience in leveraging data to benefit the customer and our organization.
• Demonstrate excellent written and verbal communication skills.
• Highly coachable - The ability to listen to constructive feedback and adjust accordingly.
• Startup experience is a plus.
• Proficiency with CRM tools such as Salesforce.


The salary for this role is $90,000, plus commission and equity.

Benefits:

• We are a remote first company, meaning, you can work from home, from the mountains, from the beach, or wherever you feel like getting work done.
• Logixboard covers 100% of premiums for Medical, Dental, and Vision for you, with 75% of premiums covered for your loved ones. We’ll also offer paid life insurance and Long Term Disability.
• 12 weeks parental paid time plus a $2,500 parental bonus to support you and your family.
• Our 401(k) plan makes it easy to save for retirement and you can contribute your tax free dollars from day 1.
• In addition to statutory and Federal holidays, we offer our teammates Flexible Time Off (average is 4-5 weeks) that can also be used to observe holidays that are important to you.
• A yearly Learning and Development budget of $500 to find your own way to continue your professional development.
• To get your office set up, you will receive the basics (laptop, monitor, keyboard and a mouse), plus a one time WFH budget of $1,000 for you to get the other things you need in order to do your best work.