SecOps Engineer II

Location: Sofia

Department: CISO

LivePerson transforms customer care from voice calls to mobile messaging. Our cloud-based software platform, LiveEngage, allows brands with millions of customers and tens of thousands of care agents to deliver digital at scale. The market leader in real-time intelligent customer engagement. As a B2B SaaS company with 20 years of experience and the heart of a startup, we work day in and day out to help our customers live out our mission of creating lasting, meaningful connections with their customers.

As a DevSecOps Engineer, you will play a crucial role in integrating security practices into our DevOps pipeline. You will work closely with development, operations, and security teams to ensure our applications and infrastructure are secure, scalable, and resilient. Your expertise will help us build and maintain a culture of security awareness and proactive defense.

We will provide you with the grounds to succeed, an embracing working environment, and very complex and interesting technical challenges to solve.

In this role, you will:

• Embed security tools, practices, and processes into the CI/CD pipeline to ensure code quality and security,
• Implement and manage security measures in infrastructure as code (IaC) solutions such as Terraform,
• Engage in solving real business problems by exploring and building an efficient and scalable infrastructure,
• Identify and assess security risks, vulnerabilities, and threats; propose mitigation strategies,
• Ensure compliance with relevant security standards and regulations (e.g., GDPR, ISO 27001, NIST),
• Maintain thorough documentation of security practices, processes, and incident response activities,
• Drive your decisions on data and metrics, constantly measure and enhance

Requirements:

• Proven experience in a DevSecOps, DevOps, or Security Engineering role,
• Proficiency in scripting languages (e.g., Python, Bash), and familiarity with CI/CD tools (e.g., Jenkins, GitLab CI, GitHub Actions).
• Strong understanding of cloud security principles and experience with AWS, Azure, or Google Cloud,
• Experience with containerization (Docker, Kubernetes) and securing containerized applications,
• Understanding of Linux systems and networking,
• Experience with Cloud Platforms (Azure / AWS / GCP ) - GCP is advantageous,
• Experience with IaC (Terraform)
• Relevant certifications (e.g., CISSP, CISM, AWS Certified Security) are a plus
• Experience with security tools such: vulnerability scanners, code scanners, SIEM, CSPM, WAFs and secret management tools is a plus
• Demonstrated collaboration and communication skills with other teams

A strong sense of quality, personal responsibility, and a passion for development.

Benefits

• Annual Leave extended to a limit of 28 days (regardless of seniority);
• Additional days supporting employee wellbeing - Care Days (up to 5 days per year)
• 2 additional days of Volunteering per year (you choose how to use them, the important thing is that you do something good!)
• Remote first company with offices in the centre of Sofia
• Health insurance
• Food vouchers
• Multisport card
• Modern equipment (MacBook Pro)
• Annual bonus available to each employee,
• Development: generous tuition reimbursement, access to internal professional development resources
• Monthly meetings for those interested in joining us at Sofia office for delicious lunches 

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.

Applicants must be authorized to work in Bulgaria.

Why you’ll love working here: 

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.