Who you are

What you will be doing

• Design and implement observability strategies for applications, infrastructure, containers, and distributed systems running in AWS.
• Build monitoring, logging, tracing, alerting, and visualization solutions using AWS services such as CloudWatch, X-Ray, OpenSearch, Managed Service for Prometheus, and Managed Grafana.
• Instrument applications and services using OpenTelemetry and other modern observability standards and frameworks.
• Build meaningful dashboards, alerts, SLIs, and SLOs that help teams identify performance and reliability issues before they impact users.
• Partner with other engineers to improve observability throughout the software development and deployment lifecycle.
• Design and manage scalable AWS infrastructure using infrastructure-as-code and cloud-native technologies such as Terraform, Docker, Kubernetes, ECS, and EKS.
• Analyze production incidents using metrics, logs, and distributed traces to identify root causes and recommend improvements.
• Help clients improve the performance, reliability, scalability, and cost-effectiveness of their AWS environments while documenting reusable observability patterns and practices.

Why you should apply

• You want to work with passionate, talented people who are always looking for ways to make things better.
• You value a work environment where kindness, mutual trust, and egoless collaboration are paramount.
• You have a history of keeping promises, doing what is right, and spending energy on what matters.
• You enjoy the variety and growth that comes with consulting for Fortune 1000 companies across industries and technical stacks.
• You want to work on projects that have outsized impact and reach.
• You believe in sweating the details, committing to quality, and taking pride in going the extra mile.

What you bring to the table

• Deep hands-on experience designing, building, and operating production environments in AWS across core infrastructure, networking, security, and container services.
• Strong experience designing observability solutions across metrics, logs, traces, dashboards, alerting, and application performance monitoring.
• Hands-on experience with AWS services such as CloudWatch, X-Ray, OpenSearch, Managed Prometheus, and Managed Grafana, along with OpenTelemetry and tools such as Prometheus, Grafana, Datadog, Dynatrace, New Relic, or Splunk.
• Experience defining SLIs, SLOs, and alerting strategies and using telemetry to troubleshoot incidents, perform root cause analysis, and improve system reliability.
• Experience with infrastructure-as-code and cloud-native technologies such as Terraform, Docker, Kubernetes, Amazon ECS, or Amazon EKS.
• Strong scripting and automation skills using languages such as Python, Bash, or PowerShell.
• Excellent written and verbal communication skills and the ability to explain complex infrastructure, reliability, and observability concepts to technical and non-technical stakeholders.

Bonus points if you…

• Hold relevant AWS certifications, such as AWS Certified Solutions Architect or DevOps Engineer
• Have experience designing observability solutions for large-scale distributed systems or microservices architectures.
• Have experience with SRE, incident management, production operations, or optimizing telemetry volume and observability costs at scale.
• Have a background working directly with clients in a consulting or professional services environment.

What to expect

Additional information