Dealership:

Lithia Chrysler Jeep Dodge Ram of Billings

Hiring Courtesy Cashier

Willing to train the right candidate!

Helping satisfied customers drive away with a smile on their face is what we do. If you are a customer service-oriented individual who is considered to be friendly and reliable… then we want you to come work with us.

• Availability: Monday through Saturday; Closed Sundays
• Starting Pay: $16 hour + depending on qualifications and experience
• Industry leading benefits (https://careers.lithiadriveway.com/#benefits)

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We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you!  Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company with over 330 dealerships nationwide!  Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.

We are committed to growing our company and Growing our People!

The Courtesy Cashier is responsible for assisting customers throughout service appointment process, and assisting with helping Service department clientele check out and pay for their service. The Courtesy Cashier communicates with customers and Service Department personnel in the execution of his/her duties. 

Responsibilities

• Schedules appointments for service via telephone, e-mail and in person
• Welcome the client when he arrives in the Service Area.
• Determine the nature of the client’s visit.  Escort the client to the appropriate department/area.
• Inform the Service Advisor of the client’s arrival.
• Introduce the client to the Advisor and explain the nature of the visit.
• Provide information to appropriate store personnel regarding client needs and expectations to help ensure the entire team is prepared to provide the highest level of service to the client.
• Back up the Service Porters.  Clean and wash cars as instructed.
• Provide administrative support to the staff when necessary.
• Maintain and stock client refreshments and waiting areas.
• Maintain a consistent level of communication with Service Advisors to properly coordinate which advisor is available to meet with the next arriving client.
• Other duties may be required.

Skills and Qualifications

• Prior retail, dealership, or scheduling experience is ideal
• Strong attention to detail
• Sense of urgency
• Excellent communication

Competencies

• Does the right thing, takes action and adapts to change
• Self-motivates, believes in accountability, focuses on results, makes plans and follows through
• Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results
• Thrives on a team, stays positive, lives our values
• Veterans encouraged to apply

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.