Senior Virtualization Engineer

Responsibilities

• Fundamental understanding of market-leading virtualization products (VMware, Nutanix, Kubernetes, etc.)
• Provide remote virtualization support and administration
• May provide on-site datacenter equipment installation
• Ability to identify and advise on incidents related to client services
• Accept escalated service requests and incidents from virtualization team peers
• Provide mentorship and guidance for new team members
• Effectively communicate project status to stakeholders
• Complete all design documentation, including equipment configuration, quickly and completely
• following a project completion
• Ensure project documents are complete, current, and stored appropriately
• Development of preliminary deployment guides for new products in coordination with product
• Engineering
• Review documentation for accuracy and work toward automation of processes with the DevOps team
• Provide quality assurance review for service delivery team peers before service release
• Contribute toward collaborative sessions during interdepartmental discussions
• Representative for virtualization Team on strategic projects and product development
• Additional internal projects / work as assigned by management
• Minimum 40 hours/week required
• Other duties as assigned

Qualifications

• 3 years as a Virtualization Engineer or:
• Bachelor’s degree in Information Technology, a related discipline, relevant certifications, or an equivalent combination of education and work experience
• 7+ years and a strong understanding in two or more of the following areas of expertise:
Networking – VMware NSX, Nutanix Flow
Security – Experience with hardware & software firewalls, load balancers
Virtualization – Nutanix (preferred), VMware (preferred), HyperV
Public Cloud – Exposure to AWS, Azure, OCI, PowerVS, etc.
Storage / Backups – image / agent based, iSCSI provisioning, etc.
• Experience working in a datacenter or managed service provider
• Strong troubleshooting and problem-solving skills
• Experience working and opening trouble tickets with vendors and / or telecom carriers
• Excellent communication and interpersonal skills for work in a collaborative team environment
• Capable of managing multiple projects simultaneously
• Ability to multi-task and operate with minimal supervision, adjusting priorities accordingly
• Able to maintain professional demeanor under stress
• Demonstrated willingness to learn new and adapt to changes in technology