Director, Product Management - GenAI & ML

This position is based in the Charlotte, NC area with a hybrid work schedule of three days per week in office (Tues, Wed, Thurs). Candidates must be located in the Charlotte area or willing to relocate to be considered for this position.  

THE POSITION

We are seeking a skilled product management leader to play a pivotal role in our AI evolution, leveraging the unique capabilities of both GenAI and Machine Learning (ML). We seek to make our customer experience smarter, more efficient, and personalized through this revolutionary technology. You will be a part of a new cross-functional team whose sole task is to rapidly experiment and deploy AI & ML across the organization. You will be responsible for ensuring the team follows modern product management practices and be the advocate for user experiences and user problems. 

The ideal candidate should possess strong experience in product management, GenAI and machine learning. 

RESPONSIBILITIES

• Articulate a clear product vision and strategy for Gen AI/ML products: including customer-facing products, solutions that improve our core businesses, and internally-facing tooling. 

• Lead GenAI/ML strategic planning and act as the voice of the customer in these discussions. 

• Understand consumer, partner and internal business problems and ensure our solutions are focused on solving these problems.   

• Collaborate closely with stakeholders from data science, analytics, engineering, design, compliance, legal and sales. 

• Develop and maintain the product roadmap for Gen AI/ML projects, ensuring we have a strong backlog of projects in all stages of the product lifecycle. 

• Prioritize products and features appropriately while also mitigating for platform(s) and technical dependencies.  

• Understand the external environment: products our competition is bringing to market as well as technological developments overall. 

• Produce high-quality materials to communicate to diverse internal audiences, translating complex technical issues into concise and understandable language. 

• Liaise with internal teams to ensure timely and quality delivery of all roadmap items. 

• Develop and maintain a healthy discovery pipeline, sourcing ideas from the core working team as well as proactively sourcing ideas from others across the company. 

• Build quickly and fail fast, using critical reasoning and discernment to identify when to keep iterating and when to stop. 
   

QUALIFICATIONS

• Bachelor's degree required, coupled with at least 7 years’ experience of successful product management experience at a senior level. 

• Verifiable experience in GenAI and/or ML. 

• Extensive 0 to 1 product management experience resulting in measurable outcomes. 

• Demonstrated passion for the Fintech space, with a dedicated commitment to the industry, consumers, and leveraging data to build a robust business. 

• Exceptional organizational skills and a process-oriented mindset, ensuring efficient project management and execution. 

• Ability to convert abstract business problems into actionable frameworks and solutions. 

• In-depth knowledge of SCRUM and Agile principles, along with proficiency in OKR methodologies. 

• Exceptional interpersonal skills and emotional intelligence for effective communication with internal and external partners, with a strong ability to influence and build relationships in a matrixed environment 

• Unwavering passion for solving customer problems and delivering exceptional user experiences. 

COMPANY 

LendingTree is the nation’s largest online lending marketplace. That means we connect customers with multiple lenders so they find the best deals on loans, credit cards, savings accounts and insurance. Our goal is to help people save money, and we believe the best way to do that is by giving them a way to shop for loans and compare lenders so they make their best financial choices. 

Our CEO Doug Lebda founded the company in 1996 after a frustrating house-hunting experience. In those days, we mostly helped people find good mortgage deals. Now, we help consumers find their best in personal loans, auto loans, business loans, student loans, credit cards, savings accounts, home equity loans and more. 

What else you should know:  

• We’re a publicly traded company (TREE). 

• We’ve welcomed several other companies into the LendingTree family to augment our efforts at helping borrowers make their most sensible financial choices. 

• We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.   

CULTURE 

We’re a fast-paced company with an entrepreneurial bent. We work hard and test our products often. We’re collaborative, ambitious, candid and high-energy. Our teammates are some of the brightest, most talented people you’ll ever work with. We care more about your smarts than we do about the kinds of clothes you wear and we’re pretty good at rewarding innovation, creativity and the knack for just getting stuff done (we even have an award for employees called the GSD, “Get Stuff Done”). Come work with us! 

LendingTree is the kind of company that not only promotes diversity and inclusion; we thrive because of these values. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation or military status.