Director, Engineering - Digital Engagement

Drive the long-term technical strategy for our Digital Engagement experiences, helping our customers manage their debt and achieve better results 

Effective people leader, able to attract, hire, and continuously grow top engineering talent 

Create a highly collaborative cross functional environment, ensuring technical implementation aligns with business, product, design and other stakeholders, ensuring our designs are both effective and align with risk and information security standards 

Brainstorm with our teams, bringing the “art of the possible” to the forefront of what technology can do for our members 

Clearly and continuously articulate “What’s Important”, to ensure we focus on the key, critical priorities we need to deliver 

Provide technical expertise in web and mobile end-to-end engineering throughout all development phases, from conception through to publishing to the app stores 

Help define and drive platform implementations to support our projects 

Work closely with product management to deliver cost and time estimates to manage stakeholder expectations, while not sacrificing quality in the process 

Continuously assess our SDLC, and if necessary, adapt in service to delivering repeatable, sustainable and scalable engineering results. Influence across the organization to leverage best practices 

Ensure data is at the forefront of our designs, available to support customer needs, and mapping user journeys to the analytics KPIs we need to understand how our products are being effective 

Drive results through proactively collaborating across organizational boundaries