Senior Cloud Infrastructure Engineer (Hybrid/Remote)

Wherever you find ambitious companies investing in their people, you’ll find Learning Pool

Learning Pool creates learning experiences that deliver extraordinary employee performance outcomes for companies and their people. Global organizations choose Learning Pool for its comprehensive, data-driven digital learning solutions. Learning Pool’s passion for impact, innovation, and people is why they stay.  As a leader in e-learning innovation, we empower over 1,200 organizations globally and millions of learners through our engaging courses, advanced platforms, insightful analytics, and tailored content solutions. 

Our dedication to excellence is demonstrated by accolades such as Platinum Investors in People and triple Gold at the 2024 Learning Technologies Awards. We are also recognized as a Great Place to Work in the UK and North America 2024, and proudly hold B Corp certification, reflecting our commitment to social and environmental responsibility. Be it for onboarding, upskilling, compliance, or the whole business, Learning Pool develops an effective and agile workforce through learning. Wherever you find ambitious companies investing in their people, you’ll find Learning Pool.

So if you’ve got what we’re looking for and the desire to join a team that values creativity and empowerment, then get in touch.

About the role

Join the forefront of innovation as a Senior Cloud Infrastructure Engineer at Learning Pool. You won't just be keeping pace with technology—you'll be setting the pace. Imagine being at the epicentre of innovation, deploying state-of-the-art cloud-based solutions on AWS that power our online learning platforms. Your technical acumen, problem-solving abilities, and communication skills will be crucial for the continuous growth of our world-class online learning platforms supporting millions of users across the globe.

As a member of our agile and dynamic team, you'll provide guidance to product owners, engineers and key stakeholders. Your technical mastery will inform the design, automation, and continuous improvement of our platforms, processes, and developer tooling.

For more information about our benefits and why you should join learning pool, read more here:  ​https://learningpool.com/why-work-for-learning-pool/

Location - Flexible within the UK, with a preference for candidates within a travel distance to a Learning Pool UK office. 

What you will be doing

Roles and responsibilities include:

• Innovate and Build: Spearheaded the development and implementation of cutting-edge cloud technologies by pioneering next-generation cloud solutions that will revolutionise online learning.
• Strategic Planning: Contribute to the planning and execution of cloud infrastructure projects, ensuring they align with the company's long-term objectives. Collaborate with the team to balance business requirements with technological innovation, cost, and scalability.
• Knowledge Sharing: Guide junior engineers by sharing your expertise and best practices and engaging in knowledge-sharing sessions. Foster a culture of continuous learning within the team
• Technical Oversight: Working as part of a team to ensure that our cloud infrastructure is secure, scalable, and efficient. Serve as a reliable resource for best practices in Infrastructure as Code (IaC), automation, and orchestration, collaborating closely with other engineers.
• Proactive Monitoring: Utilise monitoring tools like Datadog, Newrelic, and CloudWatch to proactively identify infrastructure needs, orchestrate responses and provide data-driven insights into our applications.
• Enhance and Deploy: Oversee upgrades and deployments, making strategic decisions to ensure a flawless user experience while minimising risk.
• Collaborate and Troubleshoot: Work in cross-functional teams in troubleshooting complex cloud infrastructure and application issues.
• Automate and Document: Author comprehensive design, deployment, and troubleshooting documentation, focusing on automation and efficiency.
• Stay Engaged: Help play a key role in technological decisions and stay ahead of industry trends through attending vendor-led workshops, webinars and training.
• On-Call Duties: Participate in an on-call rota to ensure seamless 24/7 operational support.

Who we are looking for

The successful candidate will demonstrate:

• AWS Expertise: You will have extensive hands-on AWS experience and an in-depth understanding of best practices. All candidates must either be certified as an AWS Certified Solutions Architect Associate or display a willingness to achieve this certification during their probation period. Full training will be provided.
• Database Familiarity: While not expected to possess DBA-level expertise, you should have experience in monitoring and managing the infrastructure metrics of relational and non-relational databases (e.g., MySQL and MongoDB). You'll work closely with developers to identify problematic queries or database issues and should be comfortable tweaking database parameters for performance optimisation. 
• Building Relationships: You will have strong teamwork skills, with a proven ability to work collaboratively and thoughtfully with colleagues from diverse backgrounds and expertise.
• Automation Focus: You will have Expertise in scripting and configuration management systems such as Ansible.
• IaC Mastery: You will have proven experience in writing and managing Infrastructure as Code using tools like Terraform or AWS CloudFormation.
• Security Savvy: You will have a deep understanding of cloud security concepts, including identity & access management.
• Communications: Your ability to communicate effectively, both verbally and in writing, will be essential as you work across teams.
• Adaptability: You will be highly flexible and able to manage multiple priorities while driving for results.
• Problem-Solving: The successful candidate will possess excellent problem-solving and critical thinking skills which are crucial for diagnosing and resolving complex cloud infrastructure issues.

It would be advantageous to have experience with:

• Serverless Technologies: Expertise in serverless technologies, including Lambda, API Gateway, Amplify, and AWS SAM.
• Containerisation Expertise: Proficiency in container orchestration systems like Kubernetes, Docker, ECS, and EKS.
• Agile Framework: Deep understanding and experience with Agile methodologies.
• Cost Management: Proficiency in managing cloud-related costs. Having experience with tools and best practices for cost monitoring, reporting, and optimisation within a cloud environment and using tools such as AWS Cost Explorer.

​Working at Learning Pool 

With over 450 people across seven offices globally, the Learning Pool team is filled with people who have a real passion for what they do and a fresh approach to partnering with customers.

Learning Pool is a Platinum Investor in People, listed annually in the Sunday Times Best Companies to Work For and wins numerous industry awards for our work with clients including the Queen's Award for Enterprise (Innovation) and recent Brandon Hall, Learning Technologies, e-Learning Industry, Stevie Customer Service and Institute of Customer Service awards. In addition, the Group is the only Strategic Leader offering Lower Total Cost of Ownership solutions in the 2022 Fosway Digital Learning 9-Grid.

Closing date for receipt of applications is 4th November 2024 at 5pm UK time.